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Administrative Specialist Resume Example

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ADMINISTRATIVE SPECIALIST
Summary

Industrious and forward-thinking Human Resources Manager with over 20 years of experience in Federal and International government environments. Capable of efficiently handling strategic planning, operational and administrative requirements. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Focused on maximizing executive productivity. Ability to leverage people and best practices to create accountable performance. Effective change agent with history of working with top government officials.

Skills
  • Policy optimization
  • Benefits administration
  • Company leadership
  • Payroll administration
  • Employee engagement
  • Leadership development
  • Training development
  • Technologically savvy
  • Travel administration
  • Personnel records management
  • Advanced MS Office Suite knowledge
  • Sensitive material handling
Experience
September 2000
to
November 2006
United States ArmyVarious Locations, USAAdministrative Specialist
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Strengthened HR tracking by developing organization systems for records, reports and agendas.
  • Organized training, Upper Management meetings, staff meetings and events.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Tracked employee retention and incoming personnel rosters.
  • Prepared and processed recommendations for awards and arranged awards ceremonies.
  • Received and screened high volume of internal and external communications.
  • Served as central point of contact for outside business partners seeking access to executive personnel.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
  • Maintained positive working relationship with fellow staff and management.
November 2006
to
February 2013
The United States ArmyVarious Locations, USAHuman Resources Generalist
  • Worked with HR management to devise and update standard operating procedures based on changing industry and social trends.
  • Interpreted, explained and enforced human resources policies to keep staff in compliance with standards.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Implemented positive work culture to significantly improve employee engagement and morale, including a wellness program for all levels of staff and management.
  • Prepared and maintained accurate employment records for more than 350 staff members.
  • Accomplished multiple duties, including strategic workforce planning, new employee on-boarding, labor relations and benefits administration.
  • Improved and implemented in-house employee career path program for succession planning.
  • Advised top management on appropriate employee corrective actions.
  • Provided HR consultation services to leadership and department heads, such as payroll administration, 401k and OSHA compliance, benefits and workers compensation.
  • Implemented and oversaw comprehensive Employee Assistance Programs, including Suicide Prevention, Substance Abuse and Sexual Harassment.
  • Spearheaded fundraising campaigns, exceeding goals by 150%.
  • Successfully reviewed, processed and tracked more than 200 annual employee evaluations with more than 100 personnel actions.
  • Managed government procurement accounts of more than $50,000.
  • Performed Facility Management duties, including being accountable for more than $100,000 in equipment without loss.
  • Engaged in operations analysis, needs assessment and process mapping to optimize departmental structures and leadership.
February 2013
to
January 2016
The United States ArmyDistrict of Columbia, USASenior Executive Administrative Assistant
  • Coordinated and arranged domestic and international travel, hotel, transportation and security needs for Executive Staff.
  • Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations.
  • Managed sensitive information with discretion while providing administrative support to executive teams.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Provided logistical support to visiting executives, coordinating with other Executive Assistants to arrange accommodations, transportation and personal assistance.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
January 2016
to
October 2020
The United States ArmyDistrict of Columbia, USASenior Human Resources Manager
  • Developed plans to increase morale and engagement in order to improve job satisfaction.
  • Established measures to promote equality regarding diversity in culture, language, and family circumstances to ensure equal access to opportunity and advancement.
  • Fostered positive employee attitudes toward organizational objectives through effective orientations and town hall meeting systems.
  • Conducted employee performance reviews to access strengths and weaknesses, keeping feedback positive and constructive.
  • Advised managers on strategies for improving policy enforcement and eliminating any concerning behaviors or legal concerns.
  • Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
  • Instructed employees quarterly on drug abuse and prevention programs to enhance staff knowledge and awareness.
  • Liaised between employees and executive/senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Developed processes and metrics that supported achievement of organization's business goals.
  • Diminished obstacles and saved time, spearheading special projects through effective emergency resolution.
  • Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
  • Reduced process lags by quickly processing personnel actions, awards, flags, legal incidents, sponsorship, evaluations, morale and welfare documentation.
  • Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
  • Liaised with business partners, addressed inquiries, handled meeting requests, and travel arrangements.
  • Coordinated Executive and Senior Management travel, security and vacation arrangements.
Education and Training
May 2013
Coastline Community CollegeFountain Valley, CAAssociate of Arts: Business Administration
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Resume Overview

Companies Worked For:

  • United States Army
  • The United States Army

School Attended

  • Coastline Community College

Job Titles Held:

  • Administrative Specialist
  • Human Resources Generalist
  • Senior Executive Administrative Assistant
  • Senior Human Resources Manager

Degrees

  • Associate of Arts : Business Administration

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