Administrative Secretary Resume Example
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ADMINISTRATIVE SECRETARY
Professional Summary
Organized Office Manager with over 25 years of experience in medical billing and coding field. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in home health, hospice, internal medicine, dialysis, and behavioral health.
Skills
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Work History
Administrative Secretary08/2019 to Current
Trihealth, Inc. – Batavia , OH
Trihealth, Inc. – Batavia , OH
- Handled numerous calls per day to address patients, pharmacies, and DME company inquiries.
- Commerical Hospice Biller
- Compiled and reviewed medical charts.
- Assisted with on-boarding process of multiple new hires.
- Performed various administrative functions,filing paperwork, delivering mail, sorting mail, paying invoices, ordering flowers for funerals, arraigning lunches for IDG meeting,note taker, uploading physician signed orders, and consents, and wrote out checks for staff for payday.
- Prepare supply bags for nurses for all hospice patients.
- Approved medications and DME equipment. Interact with DME companies on removal of equipment.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Completed and filed financial documentation for accounting purposes.
- Responsible for all monthly in-service for staff.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Medical Billing and Medical Records Manager08/2016 to Current
Wells Fargo – Monument , CO
Wells Fargo – Monument , CO
- Ensures timely charge entry and billing of patient accounts to insurance carriers.
- Ensures proper set up and loading of providers, carriers, finance centers etc.
- Establishes and maintains proper billing and collections procedures assigning accountability to key staff to perform critical functions as required.
- Generates and analyzes accounts receivable reports monthly; brings large balances and rejection patterns to the attention of the billing staff, and Executive Director.
- Analyzes and updates the fee schedule annually to maximize reimbursement Runs and prepares internal billing, aging and general practice statistical reports including accounts receivable, CPT frequency, aging, productivity etc.
- Monitors and audits records for completeness and accuracy in accordance with facility policy and regulation and prepares and submits audit reports to administrator and director of nursing services.
- Processes and files incoming and outgoing mail from physicians, hospitals, agencies, and other health care entities.
- Copies clinical records and sends according to policy and regulation.
- Processes and maintains discharge and transfer records according to policy and regulation.
- Participates and attends training sessions, in-service meetings, and other staff meetings as requested.
- Knowledge of health information management programs, including medical terminology, ICD-10 CM Coding, CPT coding, and policies and procedures of releasing medical information to include HIPAA regulations Knowledge of Federal, State, and Joint Commission requirements.
- Supervision of medical records distribution to physician clinics on-site.
- Trained new employees on multiple medical billing programs and data entry software.
- QA and approve charts for billing.
- Recruited and screened qualified potential employees.
Senior Collections Specialist11/2014 to 08/2016
IntraFUSION – City , STATE
IntraFUSION – City , STATE
- Research unpaid and denied claims to facilitate the processing and receipt of payments in a timely manner.
- Compile necessary patient information for effective appeals as required through online or mail Submit appeals using department resources in a timely manner with appropriate documentation Perform consistent follow up practices with insurance providers via Availity, NaviNet, insurance websites, online email, or calling the insurance companies.
- Responsible for handling of all insurance correspondences Answer patient billing concerns and questions in a professional and friendly manner.
- Responsible for all adjustment and commercial refunds Interact closely with site nurses and patients to resolve patient claims.
- Interact with other departments regarding claims issues such as billing and intake department.
- Help out other co-workers to finish weekly priority site.
- Interact with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
- Interact with insurance companies regarding denied claims.
- Help other team members A/R when I'm completed with my work load.
- Use of EMR system when needing medical documentation to file an appeal on patient's behalf.
Education
CODING CERTIFICATE : MEDICAL CODING Expected in 08/2020LEARN MEDICAL CODING, LLC-
City
Associate of Applied Science: Criminal Justice11/2009University of Phoenix-
City
High School Diploma06/1994Benjamin Cardozo High School-
City
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Resume Overview
School Attended
- LEARN MEDICAL CODING, LLC
- University of Phoenix
- Benjamin Cardozo High School
Job Titles Held:
- Administrative Secretary
- Medical Billing and Medical Records Manager
- Senior Collections Specialist
Degrees
- CODING CERTIFICATE : MEDICAL CODING Expected in 08/2020
Associate of Applied Science : Criminal Justice 11/2009
High School Diploma 06/1994
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