Energetic Administrative Office Assistant with 18 years experience in executive support roles. Organized and professional.Progressively increasing responsibilities and accomplishments in the beverage industry and financial operations with a history of achieving increased productivity, efficiencies and reducing costs. Demonstrated expertise in leadership, staff development, department organization, bank acquisitions and mergers and system conversions. Excellent problem solver with solid experience in change management and highly organized, dedicated, self-motivated and a team player with extensive customer service skills.
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1998-2004
Negotiable Instruments – New England Banking Institute
Principals of Banking – New England Banking Institute
Retirement Specialist Training – Universal Pensions
Workflow Architect – Pega Application
Principals and Practices of Connecticut Real Estate and Real Estate Law
Vector 4, Pega, Infopac, FileNet, CIRS, Systematics Account Information, Acquire report management and data warehouse, Touch Point Teller, Recon Plus, BIT Teller balancing system, Fiserv Image Soft Systems, Windows 7, Excel, Word, Power Point, Outlook, RoadNet, Insight, Vermont Information Processing (VIP).
Preliminary FDIC clearance (July 2009).
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