A highly equipped Administrative Manager with experience in performing a variety of administrative and staff support duties, which require a range of knowledge and skills of organizational procedures and policies; directing and assisting visitors, and resolving administrative problems and inquiries; composing, editing and proofreading correspondence and reports, and preparing a range of administrative documents.
Conducted 60 day performance evaluations of staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
Evaluated and identified ineffective workflow processes to devise and implement solutions that achieved greater productivity and personnel performance.
Monitored and controlled office inventory to ensure adequate supply levels, timely product ordering and efficient management of company resources.
Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Interviewed, onboarded, developed and oversaw daily activities of 55 clerical and office personnel.
Updated client accounts and information on a daily basis.
Met and toured incoming clients with professional approach and provided friendly, knowledgeable assistance.
Responded to telephone inquiries from clients, vendors and the public.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions.
Managed clerical needs of company employees, including copying, faxing and file management.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Dispersed incoming mail to correct recipients throughout the office.
Volunteer at Irvine Animal Shelter
Volunteer for Meals on Wheels
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