Highly organized and detail-oriented with more than 4 years experience supplying thorough, organized administrative support to senior executives. Talented administrative professional. knowledge of AR/AP, Microsoft Excel and QuickBooks software. Currently pursuing Advanced Applications Paralegal Certificate
Employee training and development
Microsoft Office proficiency
Meticulous attention to detail
Professional and mature
Strong problem solver
Dedicated team player
Certified in 10-key
Researched and resolved billing problems that had been previously missed.Calendaring
Planned all meetings and travel for CEO.
Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes.
Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
Administrative Assitant07/2015 to 01/2016Brownstone CompaniesNorth Richland Hills, TXMaintained detailed administrative and procedural processes to improve accuracy and efficiency. Verified and logged in deadlines for responding to daily inquiries. Coordinated meetings with other department managers and served as main liaison between sales and engineering staff. Created databases and spreadsheets to improve inventory management and reporting accuracy.
ADMINISTRATIVE ASSISTANT07/2008 to 04/2015
Established long-term customer relationships through prompt and courteous service.
Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
Picked products for specific routes according to pick sheets Accounts payable Accounts receivables Payroll Dispatch Monitored payments due from clients and promptly contacted clients with past due payments.
Researched and resolved accounts payable discrepancies.
Created detailed expense reports.
Screened applicant resumes and coordinated both phone and in-person interviews.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Helped distribute employee notices and mail around the office.
Organized all new hire, security and temporary paperwork.
Generated invoices upon receipt of billing information and tracked collection progress.
Managed and responded to all correspondence and inquiries from customers and vendors.
Established a QuickBooks accounting system to reflect accurate financial records.
Processed daily invoices and billed renewed invoices to clients.
Directed calls to appropriate individuals and departments.
Entered numerical data into databases in a timely and accurate manner.
Receptionist duties, file organization and research and development.
Took corrective action in the case of accidents and delays to minimize extra expenses.
Gathered, logged and monitored all shipping data.
Communicated with dispatchers, warehouses and customers regarding outgoing orders.
Conducted periodic reconciliations of all accounts to ensure accuracy.
Maintained daily bookkeeping report.
FRONT DESK ASSOCIATE09/2006 to 05/2008
Greeted customers entering the store to ascertain what each customer wanted or needed.
Answered an average of 25 calls per day by addressing customer inquiries, solving problems and providing new product information.
Greeted, registered and assigned rooms to guests of hotels or motels.
Made and confirmed reservations.
Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Promoted the hotel brand through online media.
CHILDCARE AIDE08/2004 to 08/2005
Promoted good behavior by using the positive reinforcement method.
Promoted language development skills through reading and storytelling.
Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps.
Relieved the head teacher and toddler teacher.
Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
Organized small groups of children while transitioning to and from outdoor play.
Dressed children and changed diapers.
Communicated regularly with parents about daily activities and behaviors.
Offered parents detailed daily reports that outlined their child's day.
Maintained daily records of children's individual activities, behaviors, meals and naps.
Maintained a child-friendly environment by allowing frequent access to outdoor activities.
Addressed behavioral and learning issues with parents and daycare management staff.
Engaged with children individually to meet their emotional and physical needs.
Managed general housekeeping duties including feeding, diapering, resting, cleanup, etc.
Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
Completed evening classroom and play area cleanup and closing duties.
Modeled appropriate activities and positive behavior management.
Screened and prepared children for enrollment.
Advanced Paralegal Application Certificate
Certificate: Advanced Paralegal Applications2016Penn Foster University