High-performing Administrative Assistant with extensive experience working with a diverse client base. Energetic, results-oriented team-player committed and motivated with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Received and screened a high volume of internal and external communications and directed them as appropriate. Created and maintained computer and paper-based filing and organization systems for records, reports and documents. Wrote reports and correspondence from dictation and handwritten notes. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Served as a liaison between guest speaker, senior pastor, staff and other participating local Christian based organizations. Designed promotional materials with senior pastoral staff for interfaith conference. Organized pastoral calendars and supplied reminders of upcoming meetings and events. Conducted extensive on-line and phone research in preparation for interfaith conference. Attended business meetings and took meeting minutes. Planned and negotiated media buys, including TV, radio, print and digital. Managed the break out speaker program consisting of print and media collateral pieces. Managed all social media programs, including social networking applications and message boards. Presented on specific dates and occasions as needed when short staffed. Coordinated pre and post conference activities.
Managed the day-to-day calendar for the CEO. Properly routed agreements, contracts and invoices through the signature process Received and screened a high volume of internal and external communications. Planned travel arrangements for executives and staff. Set up and attended luncheons with prospective clients. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Handled all media and public relations inquiries. Served as central point of contact for all outside vendors and shipping company's. Processed purchase orders and invoices.Verified details of transactions, including funds received and total account balances with plastic suppliers and independent sales force. Deposited third party checks. Coordinated approval processes of all accounts payable invoices. Coordinated meetings with clients and executive management and served as main liaison between vendors, clients and management. Researched and resolved billing and invoice problems. Instrumental in the creative design and art work for each clients particular branding.
Maximized employee retention by revamping public works staff yard. Implemented new procedural programs for maintaining tool crib and necessary repair parts. Submitted appropriate state required purchase orders and maintained records and files. Managed operations in accordance with budget requirements submitted yearly overviews for city councils review. Directed improvement plans to create a county inmate work release program through the parks department. Maintained calendar and scheduling for the public works director. Answered phones and directed work crews to problem areas. Made emergency decisions and problem solved utilizing the city's public works crew.
Dean's List honoree
Created a brick and mortar poetry event
Created and Designed (LookingGlass) Literary Journal
Created and Designed (The Owl Said) a concept children's book
Produced a chapbook of poetry works entitled Feminine Voice
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