daily office operations, including greeting visitors and responding to
telephone and in-person requests for information along with customer service. Managed
the day-to-day calendar in Outlook and a Customer Relationship Management
software. Made copies, sent faxes and handled all incoming and outgoing
correspondence. Maintained electronic and paper file system. Managed public
seminars and client events including designing the invitations. Maintained and
ordered office supplies. Handled and processed confidential client
information. Answered, screened and initiated telephone calls and emails. Prepared estate planning documents and financial
applications for client signing.
Coordinated special events for congregation and public, recruited and coordinated volunteers. Display set up. Answered, screened and initiated telephone calls and emails. Assumed role as church secretary for three months. Prepared weekly bulletins and monthly newsletters using MS Word and Publisher.
Strong organizational skills, detail oriented, excellent interpersonal skills, client service, prioritization, scheduling/calendar management, multitasking, communication skills, medical terminology, computer proficiency, Microsoft Office, Publisher, maintain electronic and hard copy files, telephone skills, listening skills, time management, ability to work independently, data entry, documentation, filing and maintaining confidentiality
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