Dedicated and focused Administrative Assistant/Receptionist who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals, as well as, answers a high volume of incoming calls while handling in-person inquiries from clients, students and/or colleagues. Flexible and hardworking with the drive to succeed.
Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Serve as central point of contact for all outside vendors needing to gain access to the building.Plan meetings and prepare conference rooms.Disperse incoming mail to correct recipients throughout the office.Make copies, sent faxes and handled all incoming and outgoing correspondence.Post open positions on company and social media websites.Organize files, develop spreadsheets, fax reports and scan documents.Create weekly and monthly reports and presentations.Receive and distribute faxes and mail in a timely manner.Maintain and reserve the executive conference room calendar.Create and maintain spreadsheets using advanced Excel functions and calculations to develop reports and lists. Perform various administrative duties, including data entry and document preparation.Select and compile relevant information and resources for clients to support them in overcoming mental and emotional problems.Work with clients with co-occurring disorders.Act as a role model for clients by exhibiting positive behaviors. Review federal and state laws to confirm and enforce company compliance. Address inquires from employees and management regarding new-hire activity and ongoing employee relation issues. Create and modify job descriptions within all departments. Work with HR on establishing consistent hiring practices. Create and manage confidential personnel records. Conduct background checks and verify references. Support employees at all levels, including executive leadership.Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Receive and screen a high volume of internal and external communications, including email and mail.Receive and distribute faxes and mail in a timely manner.Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Provided transportation, assistance and companionship to clients.Cleaned and organized patients' living quarters.Performed household tasks such as laundry, dusting, washing dishes and vacuuming.Facilitated games and other activities to engage clients.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Assisted with ADLs.Administered simple range of motion exercises.Comforted patients and provided them with reassurance and encouragement.Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.Participated in the maintenance of safe conditions within the facility and other related areas.Maintained a clean, orderly and well-stocked environment.
Interviewed and assessed new clients each week.Selected and compiled relevant information and resources for clients to support them in overcoming mental and emotional problems. Worked with clients with co-occurring disorders.Completed documentation for all clients entering shelter. Co-facilitated a weekly discussion groups. Pursued ongoing education and training opportunities to further develop professional skills. Acted as a role model for clients by exhibiting positive behaviors.
Provided accurate and appropriate information in response to customer inquiries.Maintained up-to-date records at all times.Ran reports and supplied data to fulfill customer report requirements. Researched and retrieved data.
Member of Phi Theta Kappa. Cognitive Behavioral Therapy coursework. Coursework in Sociology, Psychology and Communications. Human Services coursework. Addictions and Chemical Dependency Coursework.Gerontology classes. Graduated Cum Laude.
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