Energetic Administrative Assistant with 15 years experience in high-level executive support roles. Organized and professional.Versatile and professional; offering administrative experience in both corporate and non-profit office environments.
Provided front end customer service and administrative support for clinic. Duties included but not limited to; Entering new and updating patient registration. Verification and identification of patient insurance and eligibility. Collecting all sliding fee and co payments. Answered and directed all incoming calls. Retrieved returned voice mail messages. Scheduled, canceled and rescheduled patient appointments.
Assisted front desk operation; answered phones and directed calls. Retrieval of all incoming correspondence. Collected and recorded inquires for open job positions. Prepared files and employment packets for new hires. Created new and replacement employee badges. Filed all submitted paperwork and evaluations in employee files.
Maintained hygienic exam rooms, sterilized and cleaned equipment. Triaged patients, obtained medical history, patient height, weight and vitals. Prepared patient for physical exams. Assisted with laboratory procedures; urine, feces, and blood draws. Made reminder calls, filed patient charts.
In charge of all daily billing and data entry for all out patient, mental health and substance abuse programs. Located and resubmitted all lost billings. Conducted client interviews and determined client program classification. Determine proper billing code for all client visits. Tracked and recorded client demographic information for monthly, quarterly and annual Osh Ped and Cost reports.
Received and welcomed all guest. Answered,fielded and directed all phone calls. Researched and created background portfolio on all perspective clients. Updated clients information in electronic rolodex. Assisted with daily stock market opening and closing operation. Responsible for CEO's travel arrangements. Ordering supplies, and mail distribution.
In charge of the set up and documentation of all program meetings. Created forms for client assessment, referrals and tracking sheets. Aided in completion of quarterly reports. A part of the planning and set up for client POWER program graduation and departments annual awards luncheon.
Filed documents, typed correspondences, gift entry and donor acknowledgment, donor and prospect research. Worked exclusively on direct mail, and scholarship/internship campaigns. Solicited new donors, scheduled, and spoke at various presentations. In house assistant to fund raising event consultant.
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