Administrative Assistant with over ten years of experience performing office duties and providing excellent customer service.
As the Administrative Assistant I answer a large volume of calls on a multi-line phone system; greet clients in person and on the phone, and transfer them to the appropriate personnel; perform all office duties, such as typing, data entry, filing, faxing, copying; enter and maintain confidential client data in a database; process large amounts paperwork requiring a great deal of attention to detail.
As a Customer Service Rep I processed client transactions, including deposits, withdrawals, and loan payments; opened new accounts using specific computer programs; performed back office duties, such as ordering supplies and keeping inventory logs up to date; greeted clients in a warm yet professional manner, providing excellent customer service with every transaction.
As a Teller I processed all types of client banking transactions.
My attention to detail was demonstrated with a near perfect balancing record.
My teamwork was demonstrated by my commitment to assisting all co-workers in balancing before leaving the building, including their personal drawers, the vault, and negotiable instruments.
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