Experienced, dedicated and focused, adept at problem solving, customer service and hiring and training quality staff, with administrative experience.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
File and maintain records.
Perform duties, such as organizing reception area and break area.
Operate telephone to answer, screen, or forward calls, providing information, taking messages and appointments.
Opened a new store location and assisted in recruiting and training new staff.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Determined staff promotions and demotions, and terminated employees when necessary.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Completed weekly schedules according to payroll policies.
Trained staff to deliver outstanding customer service.
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