Administrative Assistant Dispatcher Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Systematic Administrative Assistant with over 15 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

  • Office administration
  • Spreadsheet management
  • Faxing Paperwork
  • Correspondence Handling
  • Accounting Skills
  • Multi-line Telephone Systems
  • Mail distribution
  • Business administration
  • Meeting arrangements
  • Project planning
  • Customer and client relations
  • Scheduling
  • Time management
  • Relationship building
  • Recordkeeping
  • Purchase orders organization
  • Documentation and reporting
  • Office management
  • Information security
  • Writing reports
  • Supervising staff
  • Travel planning
  • Employee timesheet processing
  • Attendance record management
  • Filing and data archiving
  • Administrative support
  • Team Bonding
  • School records monitoring
  • Staff Management
  • Bookkeeping
  • Payroll and budgeting
Sauk Valley Community College Dixon, IL Expected in : Business - GPA :
Dixon High School Dixon, IL, Expected in 05/1990 High School Diploma : - GPA :
Work History
School District Of Springfield Township - Administrative Assistant/ Dispatcher
Oreland, PA, 03/2015 - 04/2021
  • Directed all dispatching, routing and tracking of 50+ fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Documented all changes in computer tracking system.
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Responded to over 100 daily caller requests with information about assistance and timeframes.
  • Evaluated and adjusted over 50 routes based on daily needs, available workers, traffic hazards and weather conditions.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Worked with upper management to complete complex projects on tight budgets within specific timelines.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Drafted time sheets for employees and completed payroll on a weekly basis.
  • Completed tasks of the Manager in his absence.
Teledyne Technologies - School Bus Driver
Tracy, CA, 07/2005 - 04/2021
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Maintained IL Class B driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Obeyed federal, State of IL and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Inspected vehicle emergency equipment and verified safe working order for student and driver use.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Schulte Hospitality Group - Invoicing Clerk
Roseville, MN, 08/2000 - 07/2005
  • Managed cash sales and balance sheet reconciliation to identify unusual transactions, spot inefficiencies and rectify errors.
  • Cross-checked purchase order, receiving report and invoice to validate invoice accuracy before payment.
  • Handled account payments and provided information regarding outstanding balances.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
  • Created improved filing system to maintain secure client data.
Approved Cash Advance - Housekeeping Manager
Bedford, VA, 02/2000 - 07/2005
  • Managed staff of 10 housekeepers.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Completed schedules, shift reports and other business documentation.
  • Evaluated employee performance and developed improvement plans.
  • Kept building entryway glass clean and polished for professional presentation.
Mobile - Manager
City, STATE, 08/1997 - 07/2000
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Recorded inventory sales into organization's weekly income report.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Developed and maintained relationships with customers and suppliers through continual communication.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Approved regular payroll submissions for employees.

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Resume Overview

School Attended
  • Sauk Valley Community College
  • Dixon High School
Job Titles Held:
  • Administrative Assistant/ Dispatcher
  • School Bus Driver
  • Invoicing Clerk
  • Housekeeping Manager
  • Manager
  • High School Diploma