Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Administrative support specialist
Advanced MS Office Suite knowledge
Professional and mature
Proper phone etiquette
Coordinated all department functions for team of 100+ employees.
Planned and executed all aspects of a major office headquarter move.
Developed and implemented company's first electronic supply ordering process, which resulted in greatly improved efficiency.
Assisted with creation and preparation of new training manuals for transition from paper to electronic patient records.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
05/2014 - 03/2016
Park Dental Resource Group － Roseville, MNAdministrative Assistant
Improved efficiency for more than 60 remote locations.
Developed close working relationship with several vendors; print materials, apparel cleaning service, name tags and scrubs.
Prepared monthly travel expense reports for doctors.
Managed stock and distribution of patient-education and other materials.
Known for "can do" attitude, flexibility and high-quality work.
Accredited with successfully managing the project of company relocation, providing efficiency and ease for employees.
Established beneficial interdepartmental relationships to effectively achieve needed results.
Routinely reduced costs by making budget-effective choices regarding event planning, office supplies and equipment, etc.
Increased patent research efficiency by replacing paper records with electronic files.
Provided timely, courteous and knowledgeable service; screened and routed calls, transcribed engineering hotline phone calls.
Earned excellent marks on performance reviews, with citations for excellence in areas including organization, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.
Reduced time away from projects by coordinating project status meetings: taking detailed notes, creating and electronically distributing updates in a timely manner.
Increased efficiency by maintaining an Access database, by maintaining a highly organized records management system, by providing friendly and trustworthy assistance, and by preparing accurate time-sensitive accounting reports.
06/1999 - 08/2000
Huntington Learning Center － Roseville, MNAdministrative Assistant/Teacher
Contributed to company credibility / profitability by measurably increasing student test scores.
Managed and taught mathematics curriculum.
Provided student progress updates to clients.
Provided customer service by answered incoming calls, and responding to questions from existing and potential clients.
05/1995 - 06/2000
Minneapolis Special School District No. 1 － Minneapolis , MNHigh School Substitute Mathematics Teacher
University of Wisconsin － River Falls, WI, USABachelor of Science: Elementary Education
Minor in Mathematics
Minor in French
Lakeaires Elementary School － White Bear Lake, MN, USAStudent Teaching: Elementary Education
North Polars Fast Pitch Association Summer Season 2013, North Saint Paul, Minnesota, 14U A Team Manager - Provided support to coach, utilizing communication, internet, event planning, smartphone and PC skills.
North Saint Paul Area Hockey Association North Saint Paul, Minnesota
Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Event Coordination, Executive Management Support, Expense Reports, Filing, Grammar, Internet Research, Letters and Memos, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Research, Service Orientation, Spreadsheets, Telephone Skills, Time Management, Travel Arrangements, Travel Booking, Vendor Management, Website Development