To successfully obtain a challenging position within a reputable organization that will allow me to contribute my knowledge, skills and hard work, in order to flourish within any given position that
Attention to detail
Excellent communication skills
Multi-line phone proficiency
Filing and data archiving
ADMINISTRATIVE ASSISTANT BUYERJan 2014 - Aug 2014 TILLY'S CORPORATE
Supported Buyer on all day-to-day functions of the department.
Generated, maintained and followed through on all Purchase Orders.
Some examples include: vendor delivery, tickets, samples and warehouse issues).
Ensured that communication (written/verbal) was complete and thorough with vendors and internal partners.
Set and agreed upon dates for completion of projects with buyer and communicated progress.
Worked in an efficient manner to maximize time management.
Updated and purged files/samples/photos as needed to keep area current.
Performed regular maintenance on picture boards so that assortments were represented accurately.
Managed all on-order reports, weekly receipt flow reports and bestseller reports into DC.
Created and re-caped all weekly markdowns.
Partnered with Allocation, Marketing, and Visual teams to ensure correct execution of assortments in store.
Ensured quality control of all orders.
Maintained positive working relationships with vendors and internal partners.
Trend and fashion awareness with ability to understand current trends, competition and market.
ECOMMERCE ADMINISTRATIVE COORDINATORFeb 2012 - Dec 2013 VANS OFF THE WALL
Provided exceptional first level customer service and problem solving to incoming issues/inquiries.
Accurately assessed the needs of customers and provided fast accurate solutions.
Identified the need to elevate customer issues to the appropriate manager in a timely manner.
Built an extensive knowledge of the product line and services provided in order to respond to most common issues / inquiries.
Researched and kept up to date with trends and industry developments.
Demonstrated ability to develop relationships effectively.
Strong communication skill set.
Able to manage, influence, partner, and negotiate.
Set and continually managed project expectations with team members, department manager, and client.
Proactively established, participated and maintained a working relationship with sales, Implementation Managers, Regional Vice Presidents', sales operation and support representatives in efforts to drive excellent client experience and improve customer satisfaction.
Continually updated CRM system with current, timely and accurate customers account information.
Served as a liaison in providing intelligence between support, sales personnel and customer.
Processed customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
ADMINISTRATIVE ACCOUNT COORDINATORAug 2004 - Dec 2011 OAKLEY INC
Provided administrative support to executive and others.
Performed filing, faxing, copying, and word processing.
Created and maintained spreadsheets.
Excellent knowledge of Word, Excel, PowerPoint, Outlook and Adobe Carried out data entry, bookkeeping, daily billings, invoicing, and inventory control.
Expanded existing accounts and grew business within the action sports/lifestyle industry.
Maintained, serviced and built account relationships along w/ outside sales Assisted reps w/ overflow and special projects Processed RA's Sales and promotions - worked with Sales manager to achieve national sales and margins.
Investigated account discrepancies which included but are not limited to miss-ships, short shipments, refused boxes, etc Managed up to 5 phone lines, and communicated closely with dealers, reps and vendors.
Responded to, and resolved, customer issues and inquiries.
Organized travel, flight, lodging, and rental car arrangements for executive.
Coordinated conferences, including arranging catering and business equipment set up.
Managed and submitted daily transaction totals to executive, with 100% accuracy rate.
Reviewed credit/financial histories, structured and activated accounts, and supported field sales representatives in managing accounts.
Consistently met or exceeded all goals for monthly, special event, and annual sales.
Coordinated regional events working with field reps to maximize brand exposure.
Coordinated distributions of look books, in-store POP and promotional items.
RECEPTIONISTAug 2003 - Aug 2004 OAKLEY INC
Provided exceptional first level customer service and problem solving.
Welcomed visitors by greeting them in person or on the telephone.
Answered or referred all inquiries.
Provided administrative and clerical support by performing filing, faxing, copying, and word processing.
Created and maintained spreadsheets.
Excellent knowledge of Word, Excel, PowerPoint, Outlook and Adobe Managed payroll, scheduling, and customer service.
Organized travel, flight, lodging, and rental car arrangements for executives, Coordinated conferences, including arranging catering and business equipment set up.
Assured the readiness of the reception area for each working day; opening the building at the designated time and had all front desk activities fully operational at the start of business hours.
Answered telephones, screened callers and relayed messages.
Maintained calendar, scheduled appointments and meeting rooms.
Picked up and delivered materials as required.
Opened, sorted and screened mail.
Maintained forms and office supplies required for front desk activities.
Associate of Science: Business Administration2014 Saddleback College
Coursework in Business Administration, Communications and Accounting
administrative, administrative support, Adobe, billings, bookkeeping, clerical, conferences, copying, credit, CRM, client, customer satisfaction, customer service, data entry, DC, delivery, fashion, fast, faxing, filing, financial, forms, inventory control, invoicing, team leader, managing, market, Marketing, materials, Excel, mail, office, Outlook, PowerPoint, Word, outside sales, payroll, personnel, problem solving, progress, quality control, reception, Sales, Sales manager, scheduling, spreadsheets, structured, telephone, telephones, phone, time management, Trend, word processing, written