Office Manager highly skilled at managing complex schedules, budgeting and travel arrangements.
Office Assistant with 4 years of billing and coding, patient charting, insurance claims and appointment scheduling in a busy medical Office setting.
Talented administrative professional with background in accounting and finance. Extensive knowledge of Microsoft Excel and QuickBooks software.
Reliable Dispatcher highly effective at maintaining tight delivery schedules and keeping customers satisfied. Enthusiastic about driving improvements to business operations. Offering 4 years' of experience.
Hard-working, multi-tasking Executive Assistant with outstanding telephone, scheduling and documentation skills.
Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.
Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer abilities.
Microsoft Office Specialist Certification
Multi-line telephone systems
Excellent communication skills
Credit and collections
Documentation and control
Microsoft Excel certified
Documentation and reporting
Multi-line phone proficiency
Customer and client relations
Employee training and development
Professional phone etiquette
Personable and outgoing
Memorization and recall
Filing and data archiving
Works well under pressure
Payroll and budgeting
Payroll administration experience
Developing office systems
Cash flow analysis
MS Office Suite
Cantu Towing of Lubbock LLCAdministrative Assistant//Lubbock, TX//January 2016 to June 2018
Managed hundreds of accounts receivable accounts working directly with the Financial Management Office.
Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.
Managed executive calendar and coordinated weekly project team meetings.
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
Oversaw inventory and office supply purchases.
Ordered and distributed office supplies while adhering to a fixed office budget.
Maintained a clean reception area, including lounge and associated areas.
Documented all changes in computer tracking system.
Maintained updated records of orders in physical and electronic database.
Maintained physical and computer-based filing systems.
VSF Certified; have a vehicle storage Facility License
TDLR Certified; have a tow license
High School DiplomaSpringboard Academy //Lubbock, TX//2015