Administrative Assistant Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Enthusiastic , motivated, and energetic Assistant with a strong work ethic and positive attitude. Highly organized and skilled at balancing the needs of clients in both personal and professional capacities.Highly effective in fast-paced work environments.who is a fast learner and can deliver results quickly.

  • MS Office proficient
  • Accurate and Detailed
  • Screens calls properly
  • Excellent communication skills
  • Multi-tasker
  • Self-directed
  • Strong work ethic
  • Dedicated team player
  • Dependable and reliable
  • Flexible
2014 to 04/2014
Administrative Assistant Hearst Communications Lawrenceville, GA,
  • Operate multi-line phone system Assist customers and agents with queries Prepare circulation folder for office rotation daily Type correspondence to clientele and insurance agents Process incoming mail to be distributed to different departments Ensure post dated money orders and checks are applied to accounts by due date Prepare payment coupons to send via mail courier on a timely basis weekly Manage a cash drawer, accept cash and check payments, balance cash at end of day Attend to customers in a timely manner Record payments in clients' files and in receipt book Prepare and total all receipts recorded from the previous day Do callbacks of 100 to 500 new policies weekly Make 100 to 500 new account files weekly; separate, highlight, staple and mail payment coupons with the Welcome Letter and Copy of Policy, apply labels and insert documents into folders File clients' accounts, new accounts, correspondence.
02/2012 to 10/2013
Office Associate Mississippi State University (Ms) Starkville, MS,
  • Process Daily Bookkeeping for two stores Enter invoices using company's software, balance statements and prepare checks for Accounts Payable Communicate with customers, apply payments received via mail or in person, prepare and mail monthly statements for Accounts Receivables Process weekly payroll for 60 employees Scan and file invoices for AR and AP Operate a multi-line phone system Assist on the floor with the registers, labeling items, signage Take catering orders, quote, schedule, post for production.
03/2005 to 10/2012
Customer Support Representative Doordash Berlin, CT,
  • Create CIP (Customer Information Profile) for new accounts Create accounts in system File checking accounts, credit files, correspondence Data entry on new and existing accounts Set up new business account kits Prepare, post and process commercial account transactions Sundry data entry input Perform inquiries on commercial accounts Review the General Ledger report daily and report any unusual activity or transactions Assist new credit customers with applications Set up and install new credit card machines for new customers Troubleshoot credit card machines for existing customers Provide administrative support to the Business Service Center.
01/2000 to 03/2005
Teller Mass Bay Credit Union Boston, MA,
  • Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposits, Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices, Process cash withdrawals from checking and savings accounts, Cashed checks: verify endorsement, receive proper identification, and ensure validity, Trained employees on cash drawer operation, Identify counterfeit currency Replenish the ATM Machines, Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies, Cross sell bank products and services, Refer customers to the proper department for issues that cannot be resolved at the teller line.
  • Issue personal money orders, cashier's checks, sell American Express Travelers Checks Process wire transfers to the United States, Caribbean, and other countries following bank policies and procedures.
  • Accept loan payments: verify payment amounts and issue receipts Ensure teller station is properly supplied, Follow procedures for removing accounts from dormancy, Balance drawer daily, including periodic batching of cashed checks, Process cash advances, Maintain appropriate currency logs, Perform online training, Follow all bank policies and procedures.
Expected in 1997
High School Diploma:
The Manor School - Christiansted, USVI
Expected in
: Computer Science
The University of the Virgin Islands - Frederiksted, USVI

Accounts Payable, Accounts Receivables, Administrative Support, AP, AR, ATM, Banking, Bookkeeping, Cashier, interpersonal communication skills, excellent customer service, Data entry, detail oriented, Internet Explorer, Lotus Notes, Microsoft Excel, Microsoft Outlook, Microsoft Word 97, Microsoft Works, office equipment, payroll, enthusiastic people person, great organizational skills, fast learner, team player.


References available upon request

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • The Manor School
  • The University of the Virgin Islands
Job Titles Held:
  • Administrative Assistant
  • Office Associate
  • Customer Support Representative
  • Teller
  • High School Diploma

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