Seeking a challenging position as a Administrative Assistant with a progressive company that will utilize my skills, experience, and education to make a positive impact on the success and growth of the company. Ability to work independently Excellent customer service and organizational skills Proficient Computer Skills (Word, Internet, Outlook, Excel, Power Point, Publisher Strong communication skills (grammatically and structurally) Proficient in Mail Merges and Bulk Mail Outs Trained in shortage control and physical security Safety and OSHA training Shoplifting detection and detention skills and ability Experience in conducting internal/external investigations Knowledge of all Loss Prevention equipment Financial Reporting (proficiency with sales reports, shrink metrics, budgets, performance metrics) Analytical/Auditing Skills Coordinated the participation in the Business Expo Center for Southern Good Faith Fund Demonstrates effective leadership skills Highly trained in retail safety procedures
Administrative Assistant April 2008 to June 2010Southern Bancorp
Prepare correspondence, reports, and materials for publications and presentations.
Prepare and maintain staff's expense reports, setup and coordinate meetings and conferences, answer email inquiries and handle in appropriate manner.
maintains hard copy and electronic filing system, set up pickups for UPS and FedEx packages, research, price, and submit orders for office supplies, coordinate and direct office services in order to aid Directors, opens, sort, and distribute incoming correspondence, including faxes and email, updates data entry records for four programs within the organization, conducts bulk mail outs, postage reports, mail merges, filing, prepares responses to correspondence containing routine inquiries, prepares reports, memos, letters, and other documents, using word processing, spreadsheet, database, and/or presentation software, answers all incoming phone calls, provides excellent customer service to walk in customers, clients and vendors, provides program information and enrolls clients into classes, processes incoming and outgoing mail, maintains inventory of office supplies and helps with the supply order, schedules vehicle maintenance and process vehicle logs, assist program Directors with class preparation and set up, assist with program, recruiting efforts, maintain program publications, answer general website inquiries and directs accordingly, performs other projects assigned by the Vice President of Operations, enter data into and maintain contact database for all four programs, prepare month end mail log and auditron reports, assure that files for all programs meet security guidelines and are properly filed, assists and reserves and set up conference rooms for quarterly meetings and workshops.
June 2006 to August 2009Certified Loss Prevention, Sears Holdings
Implements and monitors safety, apprehension of shoplifters, monitoring CCTV, OSHA and Environmental programs for safety, shortage control, and corrective measures when applicable, conducts regular assessments of store operations performance, educates and works with store management to develop action plans for course corrections, ensures Workers Compensation Return To Work program is effectively administered, conducts safety inspections on a scheduled basis, ensures proper operation and repair of all Loss Prevention equipment, educates and trains store management on their roles in achieving company Loss Prevention goals, identifies and escalates all Loss Prevention related issues that must be addresses at a higher level, assists in the detective investigation and closure of internal investigations, fosters a positive proactive partnership with store associates, supports the store's shrink reduction strategies, maintains confidentiality of sensitive information, maintains appropriate evidence, demonstrates understanding of law enforcement procedures, ensures shoplift apprehensions are consistent with store theft activity, effectively communicates verbally and in writing, models and supports company values and supervise four employees, conducts monthly and quarterly audits, trains all new loss prevention associates, assure that files meet security guidelines and are properly filed, conducts weekly safety and shrinkage meetings, etc.
Discipline/Attendance/Enrollment Clerk/Administrative Assistant April 2003 to June 2006Dollarway High School
Handled daily attendance and discipline, established and maintained various computerized and paper files, maintained sufficient supplies by conducting inventory, ordering, receiving, and restocking, acted as receptionist by greeting parents and answering the telephone, data entry, APSCN, scheduled conferences, entered daily attendance and discipline into the database, maintained attendance and discipline reports, supervised seven office assistants.
Administrative Assistant August 2001 to April 2003Dollarway High School
Typing and providing administrative and clerical support to the counselor, handles multiple phone lines, established and maintained various computerized and paper files, maintained sufficient supplies, data entry, answered the telephone, assisted students with college applications, scholarships, scheduled meetings and APSCN.
Promoted to a higher position.
Bachelor of Science : Pine Bluff, Arkansas, May 2009University of Arkansas at Pine BluffPine Bluff, Arkansas
Associate of Arts : Pine Bluff, Arkansas, May 2008Southeast Arkansas CollegePine Bluff, Arkansas Ombudsman Volunteer Training, Area Agency on Aging, Pine Bluff, Arkansas, 2009
Lead Based Certification, University of Arkansas for Medical Sciences and Arkansas Department of Health and Human Services, Pine Bluff, Arkansas
administrative, Agency, clerical, conferences, counselor, clients, excellent customer service, data entry, database, Department of Health, email, expense reports, faxes, filing, maintains inventory, inventory, law enforcement, letters, Loss Prevention, materials, meetings, mail, office, works, monitors, presentations, processes, publications, receiving, receptionist, recruiting, research, safety, spreadsheet, store management, telephone, phone, Typing, vehicle maintenance, website, word processing, workshops