Over 20 years experience providing customer service and administrative skills for companies throughout Atlanta and Florida areas; Highly capable of setting priorities and implementing tasks to achieve goals; Proven ability to manage multiple task simultaneously and meet deadlines in a fast-paced environment; Strong communication and organizational skills; Self-directed, strong decision making skills and superb ability to use independent judgment; Team player with a strong commitment to providing excellent and valuable client service.
Proficient in Microsoft Office
Scheduling and calendar management
Accredited Staging Professional (ASP)
Human resources best practices
Strong problem solver
Training and development
Honest and ethical
Administrative Assistant03/2006 － 12/2017Rescue Outreach MissionSanford, FLStandardized department filing system to increase efficiency. Created databases and spreadsheets to improve inventory management and reporting accuracy. Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment. Welcomed guests and clients in an upbeat and friendly manner. Handled and processed confidential patient information. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and screened a high volume of internal and external communications, including email and mail. Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions. Supervised and trained admitting, billing and collection staff. Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Education and Training
2004Bachelor of Science:Florida Metropolitan University