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administrative assistant resume example with 4 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Excellent customer service and conflict management skills.

Skills
  • Research and Analytical Skills
  • Multitasking and Time Management
  • Confidentiality and Data Protection
  • Appointment Coordination
  • Verbal and Written Communication
  • Task Prioritization
  • Ease with Computers and Technology
  • Strong Organizational Skills
  • Supply Inventory Control
  • Document and File Management
  • Resource Coordination and Allocation
  • Schedule Management
  • Judgment and Decision Making
  • Data Entry
  • Microsoft Office
  • Administrative Procedures
  • Calendar Management
  • Organizing and Categorizing Data
  • Reception Duties
  • Complex Problem Solving
  • Mail Routing and Distribution
  • Order Placement
  • Writing and Editing Skills
  • Clear Communication
  • Meeting Note Taking
  • Customer Service
Work History
07/2021 to Current
Administrative Assistant Encompass Health Arlington, TX,
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Scheduled office meetings and client appointments for staff teams.
  • Maintained staff directory and company policy handbook for human resources department.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Created PowerPoint presentations for business development purposes.
  • Coordinated bookkeeping activities in QuickBooks and Lawson.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
03/2021 to 07/2021
Community Manager Tarantino Properties Lewisville, TX,
  • Collaborated site foreman during interior renovations and construction.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Met with residents to gather information and develop effective solutions.
  • Managed community within established cost constraints.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Worked with maintenance teams to keep open residences ready for viewing.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Improved processes through expense management.
  • Resolved tenant issues
  • Evaluated property conditions and recommended improvements.
  • Introduced effective emergency resolutions and managed special projects.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Increased office organization by creating filing systems and managing confidential information carefully.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
  • Received and processed resident payments, and updated system accounts with latest information.
10/2020 to 03/2021
Assistant Community Manager Commercial Investment Properties Lincoln, NE,
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Collaborated site foreman during interior renovations and construction.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Evaluated property conditions and recommended improvements.
  • Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
  • Met with residents to gather information and develop effective solutions.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Left job due to them selling to Horizon Land Management. I then got hired at Horizon Land Management during the switch,
02/2018 to 10/2020
Detail Managet and Fill in Receptionist Windish RV City, STATE,
  • Operated multi-line telephone system to independently handle over 100 calls each day.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Resolved customer problems and complaints.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Coordinated exterior and interior washing of vehicles according to customer wishes.
  • Inspected finished work to verify employee compliance with detailing standards.
  • Set procedures for protecting vehicle interiors through use of dyes, paints and waxes.
  • Oversaw inventory, equipment maintenance and bay cleaning.
  • Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.


Education
Expected in 10/2010 to to
Associates: Medical Assisting
Everest College - Colorado Springs - Colorado Springs, CO
GPA:
Expected in 2008 to to
High School Diploma:
Nikola Tesla Educational Opportunity Center - Colorado Springs, CO,
GPA:

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Resume Overview

School Attended

  • Everest College - Colorado Springs
  • Nikola Tesla Educational Opportunity Center

Job Titles Held:

  • Administrative Assistant
  • Community Manager
  • Assistant Community Manager
  • Detail Managet and Fill in Receptionist

Degrees

  • Associates
  • High School Diploma

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