Administrative Assistant Resume Example Quality Team

ADMINISTRATIVE ASSISTANT

Executive Profile

Experienced Administrative Assistant with experience in all areas of operations. Expertise in instituting office procedures, budgeting, organizing and coordinating projects for maximum efficiency. Demonstrated record of high performance standards including attention to details, schedules, deadlines, and quality of work. Ability to maintain confidential information. Self-motivated, energetic, flexible team player who also works well independently.

Skill Highlights

Microsoft Office / Outlook
Problem Solving / Analytical
Verbal and written Communication
Medical Billing / Accounting
Customer Service
Proficient with medical health care and medical terminology
Superior data information abilities
Highly skillful at data compilation and extraction methods
Ability to communicate politely and courteously
Proven ability at displaying professional behavior and corporate etiquettes
Medical Coding
Medical Insurance Records
Appointment Scheduling

Professional Experience

10/2012 to Current

Administrative AssistantQuality Team － Highland Park, MI

04/2009 to 05/2010

Team CoordinatorResidential Home Health － Madison Heights, MI

06/2004 to 04/2009

Team Clerical CoordinatorSt. John Home Care － Clinton Township, MI

Verified patient's account information for insurance carriers and attorneys.
Proofread and correct prepared materials for correct grammar, spelling, punctuation, letter format, completeness and content.
Research, resolve and respond to customer inquiries. The key resource for complex problem resolution. Provide possible solutions and recommendations.
Lead inter-departmental projects identified by management.
Maintains confidentially of documentation's and information received.
Keeps informed of office details and advises supervisor of problems.
Determine needs and orders office supplies, equipment, repair and maintenance services through agency channels.
Prepared and processed payroll for employees in Horizon System.
Created and implemented a process that reduced data entry time 50% daily.
Teaching customer service classes. Selected by management to train 60+ patient care staff the details of best customer service behavior resulting in positive feedback from customers.
Supervised staffs of 10+ visiting nurses serving 90+ clients weekly, these experiences are supported by a broad knowledge of insurance/benefits plan interpretation health administration.
Assist management with special projects, strategic initiatives and activities to ensure compliance with departmental policies and procedures.
Create and maintain department procedures.
Compose letters, memoranda, reports, and took minutes of weekly meetings composed of 15 staff, numerical data, charts, and forms from verbal or written instructions, dictating records, shorthand notes of other materials.
Entering admission and discharges OASIS

11/1999 to 10/2003

Health Information MgmtSt. John NE Community Hospital － Detroit, MI

Responsible to operate data information systems and software for safe and accurate record keeping of vital health information
Receive data from health experts and post information pertaining to several medical tests and analysis under relevant categories
Utilize several data mining and extraction methods to process information requests and deliver data to concerned authority
Maintain confidentiality of the patient's medical data. Check for valid information before extending information
Pulled patient charts at physician's request.
Filed patient hospital records to include loose files.
Opened and distributed mail for 20+ nursing staff.
Assigned patient medical record file numbers for confidentiality.
Maintains confidentially of documentation's and information received.
Perform several data entry and compilation functions, as instructed by seniors
Record data pertaining to the personal information, health status, treatments, health expenses, insurance and other important details
File documents and provide unique identification code to each patient's case
Follow the data management procedures, as determined by the organization heads
Verify the recorded information and check the contents for accuracy, correcting mistakes, if any.

Education

2006

Bachelor: BusinessHealth AdministrationDavenport University － Dearborn, MI, USBachelor Degree, BusinessHealth Administration, Davenport University - Eastern Region, Dearborn, MI (2006)

2004

Associate: Business AdministrationDavenport University － Warren, MI, USAssociate Degree, Business Administration, Davenport University, Warren, MI (2004)

1999

Certificate: Medical SecretaryDorsey Business School － Roseville, MI, USCertificate, Medical Secretary, Dorsey Business School, Roseville, MI (1999)

Certifications

Medical Billing Certificate, Medical Secretary, Dorsey Business School, Roseville, MI

Skills

Data Entry, Benefits, Clerical, Clients, Customer Inquiries, Customer Service, Maintenance, Oasis, Office Supplies, Payroll, Problem Resolution, Proofread, Receptionist, Retail Sales, Shorthand, Solutions, Teaching, Data Management, Data Mining, File, Administrative Assistant, Accounting, Billing, Budgeting, Coding, Energetic, Medical Billing, Medical Coding, Medical Insurance, Medical Invoicing, Medical Terminology, Microsoft Office, Ms Office, Office Medical, Operations, Outlook, Problem Solving, Scheduling, Self Motivated, Team Player, Associate, Medical Secretary, Medical/dental Secretary, Secretary

Resume Overview

Companies Worked For:

Quality Team
Residential Home Health
St. John Home Care
St. John NE Community Hospital

School Attended

Davenport University
Dorsey Business School

Job Titles Held:

Administrative Assistant
Team Coordinator
Team Clerical Coordinator
Health Information Mgmt

Degrees

Bachelor : BusinessHealth Administration
Associate : Business Administration
Certificate : Medical Secretary

Administrative Assistant Resume Example

Resume Score: 100%

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