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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Professional Summary

Administrative professional offering excellent communication and computer skills. Experienced with Data Entry, Accounts Receivable and Customer service. Meets deadlines and works with a high level of multicultural awareness and adaptability.

Skills
  • Database administration
  • Multi-line telephone systems
  • Workflow planning
  • Conflict resolution 
  • Customer-service oriented
  • Attention to detail
  • Invoice processing
  • Customer and client relations
  • Critical thinker
  • Time management
  • Microsoft Excel 
  • Microsoft Word
  • Social media knowledge
  • Critical thinking
    Accounting familiarity
    Appointment setting
  • Works well under pressure
Work History
Administrative Assistant, 02/2017 to Current
Alchemy Systems – Shreveport , LA
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Completed data entry, tracked resumes and maintained the applicant tracking system.
  • Opened and properly distributed incoming mail.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
  • Answered telephone inquiries from clients, vendors and the public.
  • Managed hundreds of accounts receivable accounts per day.
  • Obtained signatures for financial documents and internal and external invoices.
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
  • Corresponded with clients through email, telephone, or postal mail.
  • Processed accounts receivable and accounts payable.
Professional Fundraiser, 06/2016 to 12/2017
Liberty Mutual – Lubbock , TX
  • Enlisted the support of volunteers and collaborated with businesses and community groups.
  • Identified and addressed clients' barriers to self-sufficiency such as Poverty and educational deficiencies.
  • Trained new personnel as a team leader.
Sales Associate, 02/2014 to 01/2015
Liberty Mutual – Manhattan , NY
  • Greeted customers and ascertained customers' needs.
  • Directed individuals to merchandise locations.
  • Prepared sales slips and sales contracts.
  • Worked collaboratively in team environment.
  • Updated computer inventory listings.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Prepared outgoing shipments.
  • Verified that all customers received receipts for purchases.
  • Demonstrated use and care of merchandise.
  • Kept work areas clean and neat at all times.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
Sales Associate, 09/2015 to 02/2016
Ben Moss – City , STATE
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Prepared sales slips and sales contracts.
  • Maintained records related to sales.
  • Prepared outgoing shipments.
  • Demonstrated use and care of merchandise.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Provided repeat customers with exceptional care and attention.
Education
Associate of Applied Science: General Arts and Science, 2015
Algonquin College - City, State
High School Diploma: 2011
Ghana international school - City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Algonquin College
  • Ghana international school

Job Titles Held:

  • Administrative Assistant
  • Professional Fundraiser
  • Sales Associate

Degrees

  • Associate of Applied Science : General Arts and Science , 2015
    High School Diploma : 2011

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