Administrative Assistant Resume Example Canadian Property Stars

ADMINISTRATIVE ASSISTANT

Professional Summary

Administrative professional offering excellent communication and computer skills. Experienced with Data Entry, Accounts Receivable and Customer service. Meets deadlines and works with a high level of multicultural awareness and adaptability.

Skills

Database administration
Multi-line telephone systems
Workflow planning
Conflict resolution
Customer-service oriented
Attention to detail
Invoice processing
Customer and client relations

Critical thinker
Time management
Microsoft Excel
Microsoft Word
Social media knowledge
Critical thinking
Accounting familiarity
Appointment setting
Works well under pressure

Work History

Administrative Assistant, 02/2017 to Current
Canadian Property Stars – Ottawa, ON

Answered and managed incoming and outgoing calls while recording accurate messages.
Completed data entry, tracked resumes and maintained the applicant tracking system.
Opened and properly distributed incoming mail.
Provided clerical support to company employees, including copying, faxing and file management.
Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
Answered telephone inquiries from clients, vendors and the public.
Managed hundreds of accounts receivable accounts per day.
Obtained signatures for financial documents and internal and external invoices.
Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
Corresponded with clients through email, telephone, or postal mail.
Processed accounts receivable and accounts payable.

Professional Fundraiser, 06/2016 to 12/2017
Plan Canada – Ottawa, ON

Enlisted the support of volunteers and collaborated with businesses and community groups.
Identified and addressed clients' barriers to self-sufficiency such as Poverty and educational deficiencies.
Trained new personnel as a team leader.

Sales Associate, 02/2014 to 01/2015
Town Shoes – Ottawa, ON

Greeted customers and ascertained customers' needs.
Directed individuals to merchandise locations.
Prepared sales slips and sales contracts.
Worked collaboratively in team environment.
Updated computer inventory listings.
Developed positive customer relationships through friendly greetings and excellent service.
Prepared outgoing shipments.
Verified that all customers received receipts for purchases.
Demonstrated use and care of merchandise.
Kept work areas clean and neat at all times.
Helped customers with questions, problems and complaints in person and via telephone.
Stocked shelves and supplies and organized displays.

Sales Associate, 09/2015 to 02/2016
Ben Moss – Ottawa, ON

Helped customers with questions, problems and complaints in person and via telephone.
Stocked shelves and supplies and organized displays.
Prepared sales slips and sales contracts.
Maintained records related to sales.
Prepared outgoing shipments.
Demonstrated use and care of merchandise.
Developed positive customer relationships through friendly greetings and excellent service.
Provided repeat customers with exceptional care and attention.

Education

Associate of Applied Science: General Arts and Science, 2015
Algonquin College - Ottawa, ON

High School Diploma: 2011
Ghana international school - Riyadh, Riyadh Province

Resume Overview

Companies Worked For:

Canadian Property Stars
Plan Canada
Town Shoes
Ben Moss

School Attended

Algonquin College
Ghana international school

Job Titles Held:

Administrative Assistant
Professional Fundraiser
Sales Associate

Degrees

Associate of Applied Science : General Arts and Science , 2015
High School Diploma : 2011

Administrative Assistant Resume Example

Resume Score: 80%

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