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Administrative Assistant Resume Example

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Amanda
Thornton
Professional Summary

Seeking a challenging position as an Administrative Assistant at a reputable firm or company while working with others as a team to achieve advancement and optimal growth for the company. Systematic Administrative Assistant with over 10 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Skills
  • Office administration
  • Spreadsheet management
  • Team Bonding
  • Filing and data archiving
  • MS Office
  • Sales Support
  • Follow-Up
  • Sales Management
  • Inbound Phone Call Handling
  • Meeting coordination
  • Typing 64 words per minute
  • Records Management
Education
Blinn CollegeBrenham, TXAssociate of Arts: General Studies
Lone Star College SystemSpring, TXExpected in 05/2022Associate of Arts: Graphic Design
Work History
Krishna Sunkureddi, M.D., P.A- Administrative Assistant
Kingwood, TX09/2019 - Current
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Completed and filed financial documentation for accounting purposes.
  • Enhanced office efficiency by handling 30+ callers per day.
  • Maintained current and accurate medical records for over 300 patients.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Managed master calendar and scheduled appointments for 4 providers based on optimal patient loads and clinician availability.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Completed clerical duties and tasks for clinic administration.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
City of Galveston – Public Works- Administrative Service Specialist
Galveston, TX10/2016 - 09/2019
  • Answering Multiple Phone Lines.
  • Preparation of Invoices.
  • Handled concerns for the following departments: Municipal Utilities - Water & Sewer, Management Services – Construction, Pretreatment & Wastewater Treatment, Water Supply, Drainage & Recycling, Sanitation, Streets and Traffic, Engineering.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Delivered prompt service to prioritize customer needs.
  • Assisted call-in customers with questions and orders.
  • Worked with upper management to complete complex projects on tight budgets within specific timelines.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Managed scheduling of outside projects obtaining 10+ employees.
  • Created advertisement to promote project sales.
Thorpe Plant Services and Engineering- Project Manager Assistant
Houston, TX12/2013 - 10/2016
  • Preparing invoices.
  • Billing project and maintenance jobs.
  • Timekeeping for employees.
  • Ordering and pricing materials for upcoming projects.
  • Maintaining and organizing office files.
  • Proficient in Microsoft Office; including Excel, Word, Publisher, Outlook and Access.
  • Closely collaborated with project members to identify and quickly address problems.
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
Brazos Moving and Storage- Office Assistant
Bryan, TX05/2011 - 07/2012
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Provided clerical support to 10company employees by copying, faxing and filing documents.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
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Resume Overview

Companies Worked For:

  • Krishna Sunkureddi, M.D., P.A
  • City of Galveston – Public Works
  • Thorpe Plant Services and Engineering
  • Brazos Moving and Storage

School Attended

  • Blinn College
  • Lone Star College System

Job Titles Held:

  • Administrative Assistant
  • Administrative Service Specialist
  • Project Manager Assistant
  • Office Assistant

Degrees

  • Associate of Arts : General Studies
    Associate of Arts : Graphic Design

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