Provided all word processing and administrative services for the staff, ran all weekly and monthly AR reports, routing of all incoming calls, coordinated the ordering of all supplies, copying documents, dispatching all service calls, special projects as assigned, maintained all work schedules for employees, and oversaw all files for tax purposes.
Collecting patient payments in accordance with department procedures, explain policies regarding billing, insurance, physicians and billing office, process vouchers and refunds to patients and insurance companies, close out billing and credit card payments daily, post charges, patient scheduling, obtain pre-authorization and insurance verification.
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