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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
SPECIAL INTEREST: MARKETING * SALES * CUSTOMER SERVICE * OFFICE CLERK I am seeking a position as an Administrative Assistant, Receptionist or Customer Service field. In the interest of securing a personal interview with you or your representative I am enclosing my Résumé for your review, for a position where my broad skills and extensive background will be of mutual value. I believe my credentials reflect my ability to interface effectively and efficiently with all levels of management, employees, clients and vendors, and the distinct situations that involve them, I would welcome the opportunity to contribute to your organization's plans. I was currently employed as an Administrative Assistant in Colonial Circuits, where I provided excellent customer service by ensuring calls where answered in a timely manner, document and e-mail management with efficacy and guaranteeing customer satisfaction by the end of every interaction. In addition, I can offer a level of versatility that can make a real difference to your company's bottom line.
Core Qualifications
PowerPoint, Word, Excel, Access, Peachtree)
Experience
06/2015 to 03/2015
Administrative Assistant Res-Care, Inc. Garrochales, PR,
  • Assisted in all duties related to promotion, marketing and company's presentations.
  • Performed benchmarking, market studies and market research for a product.
  • Created and developed information required by marketing such as: tables, summaries and other information inherently needed by the company.
  • Developed and participated in various market studies and coordinated with selected companies.
  • Created and developed a business start-up to sell one product.
  • Developed promotion and publicity strategies in order of positioning the product at an international level.
  • Develop and maintain Key Professional relationships.
  • Renewal of contracts achieving a monthly quote of $5,000.00 and 2,500.00 in new business.
  • Recognized opportunities to grow customers' relationships by referring and selling products and services to meet their needs.
  • Account Executive / Customer Services/ Customer Care Assisted in the creation of proposals for private and public agencies such as Teacher's Retired System, Department of Health and Department of Justice, among others.
  • Performed duties such as invoice design, collection and invoice tracking, locate documents for contract employees´ task verification, schedule appointments for presentation of PATC and Biometric, data entry, among others.
  • Participated in audits and inventories for various companies such as Arquetipo, Department of Health and Advanced MRI of Cayey.
  • Provided customer service support to over 20 accounts, processing booking of shipments, tracing the logistics of delivery, revolving claims among others.
  • Gather and update data, making sure customers were satisfied with service.
  • Define problems, collect data establish facts, and draw valid conclusions.
  • Identify obstacle to goals, and devise techniques to surmount them with speed and effectiveness.
  • Immediately escalate customer complaints and follow-up until completion.
  • Processed routine transactions for customers help them manage their finances such as cashing checks and making deposits, loan payments, and withdrawals among others.
  • Administration Direct front office functions to support 2 physicians (owners) and a registered nurse.
  • Organize and maintain office records; coordinated and scheduling patients appointments.
  • Manage petty cash of $600 and realize bank deposits for over $25,000 monthly.
  • Performed Receptionist duties such as taking incoming telephone calls, dealing with them promptly in a professional manner, and re-directing appropriate calls to other individual or departments.
  • Responsible for providing administrative and clerical services in order to ensure effective and efficient operations.
  • Data entry of wok order and Purchase Order, prepare documents and reports on computer.
01/2015 to 06/2015
Teller Bbcn Bank Torrance, CA,
04/2015 to 06/2015
Massage Therapist Premise Health Minden, NV,
05/2015 to 03/2015
Business Relations JR. Executive Dow Jones Washington, DC,
09/2015 to 05/2015
Business Relation Clerk Independent Living Services Conway, AR,
02/2015 to 09/2015
Account Executive PROACTIVE TECHNOLOGY CONSULTANTS, INC City, STATE,
01/1 to 02/2015
Medical Billing Assistant INSTITUTO DE HEMATOLOGIA Y ONCOLOGíA PUERTORRIQUEñO City, STATE,
Languages
Bilingual (English/Spanish).
Education
Expected in 2013
Bachelor: Marketing
UMET University - Hato Rey, PR
GPA:

Marketing

Expected in 06/09
Massage Therapist Diploma:
Sanford Brown Institute - Ft. Lauderdale, FL.
GPA:
Skills
administrative, benchmarking, clerical, contracts, draw, Customer Services, customer service, Customer Care, Data entry, delivery, Department of Health, directing, English, front office, logistics, market research, marketing, market, Access, Excel, office, PowerPoint, Word, Peachtree, positioning, presentations, promotion, proposals, publicity, Receptionist, selling, scheduling, Spanish, tables, Teacher, telephone
Additional Information
  • Looking forward to an opportunity of expanding my career with your company and would certainly appreciate the opportunity to discuss how I can apply my skills and knowledge to benefit your company. Please contact me at or (757) 312-8949 to arrange an appointment. Thank you for taking the time to consider me. Sincerely, Jessica. Claire Enclosure
Professional Affiliations

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Resume Overview

School Attended

  • UMET University
  • Sanford Brown Institute

Job Titles Held:

  • Administrative Assistant
  • Teller
  • Massage Therapist
  • Business Relations JR. Executive
  • Business Relation Clerk
  • Account Executive
  • Medical Billing Assistant

Degrees

  • Bachelor
  • Massage Therapist Diploma

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