Personable Executive Assistant who capably maintains open lines of communication among senior executives, board members, shareholders, middle management and administrative staff.
Coordinated all department functions for team of 10+ employees.
Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives.
Addressed negative customer feedback immediately.Resolved customer questions, issues and complaints.
Made reasonable procedure exceptions to accommodate unusual customer requests.
Provided accurate and appropriate information in response to customer inquiries.
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
Reported all incidents, accidents and medical emergencies to law enforcement.
Responded quickly to medical emergencies, bomb threats and fire alarms.Issued security badges and visitor passes to all guests.
Route driver, serviced residential homes for pest & weed control.
Maintained vehicle and route on a daily basis.
Kept appointments in scheduled time frames.
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