Administrative Assistant Resume Example Ross Strent & Company LLP

ADMINISTRATIVE ASSISTANT

Professional Summary

Systematic Administrative Assistant with over 20 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction.

Skills

Faxing Paperwork
Organizing Mail
Office administration
Routing Mail
Sorting and labeling
Meeting arrangements

Employee timesheet processing
Administrative support
Mail distribution
Filing and data archiving
Scheduling

Work History

Administrative Assistant, 12/2011 to 06/2012
Ross Strent & Company LLP – Melville, NY

Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Handled client correspondence and tracked records to foster office efficiency.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Generated reports and typed letters in microsoft word.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Retail Sales Associate Cashier, 01/2008 to 06/2010
Godiva Chocolatier Inc. – Charlotte, NC

Supported efficient and timely replenishment of sales floor merchandise.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Improved operational efficiencies while managing customers requests,
Assisted customers with prompt and polite support in-person and via telephone.
Provided exceptional services and pleasant shopping experiences to retail customers.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Assisted customers by answering questions and fulfilling requests.
Greeted customers entering store and promoted sales or special programs.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Inspected merchandise for quality and arranged proper display location on floor.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Offered advice and assistance to customers, paying attention to special needs or wants.
Opened and closed store independently when needed and prepared nightly bank drop for manager.
Worked closely with manager to solve problems and handle customer concerns.
Provided excellent customer service to cultivate loyalty and satisfaction.

Administrative Assistant, 01/2001 to 07/2007
State Farm Insurance – Melville, NY

Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Monitored manager's work calendar and scheduled appointments, meetings and travel.
Arranged rapid office equipment repair and maintenance with vendors.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Sales Associate, Cashier, 12/2001 to 04/2007
Lord & Taylor – Garden City, NY

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Maintained organized, presentable merchandise to drive continuous sales.
Processed product returns and assisted customers with other selections.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Prepared merchandise for sales floor by pricing or tagging.
Educated customers on promotions to enhance sales.
Engaged with customers to effectively build rapport and lasting relationships.

Education

Associate of Science: Secretarial Studies And Office AdministrationNassau Community College - Garden City, NY

Additional Information

i enjoy animals and did volunteer work at Last Hope Animal Shelter in Wantagh , NY for several years until I relocated o Florida

Resume Overview

Companies Worked For:

Ross Strent & Company LLP
Godiva Chocolatier Inc.
State Farm Insurance
Lord & Taylor

School Attended

Nassau Community College

Job Titles Held:

Administrative Assistant
Retail Sales Associate Cashier
Sales Associate, Cashier

Degrees

Associate of Science : Secretarial Studies And Office Administration

Administrative Assistant Resume Example

Resume Score: 80%

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