Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Created weekly and monthly reports and presentations.
Wrote reports and correspondence from dictation and handwritten notes.
Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
Organized files, faxed reports and scanned documents.
Developed more efficient filing systems and customer database protocols.
Virtual ad placement by customers (work performed remotely)
Liaised directly with customers to meet needs and maintain satisfaction.
Created weekly and monthly reports.
Received and screened a high volume of internal and external communications, including email and mail.
Monitored project schedules for 25 projects at a time.
Optimized the overall customer experience through attention to detail and staying on schedule.
Determined project schedules and maintained timeline with proactive adjustments to workflow.
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