LiveCareer-Resume

administrative assistant resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Bookkeeping (2 years)
  • Website Design (5 years)
  • Administrative Assistant (6 years)
  • Microsoft Office
  • Microsoft Word
  • Microsoft Powerpoint
  • Account Management, Leadership, Tax
  • Accounting, Logic, Telemarketing
  • Accounts Payable, Marketing, Time Management
  • Accounts receivable, Excel, Troubleshooting
  • Administrative Assistant, Microsoft Excel, Tutoring
  • Administrative Support, Mail, Verbal Communication
  • Adobe Photoshop, Microsoft Office, Video Production
  • Attention to detail, Office, Web Development
  • Basic, Microsoft Outlook, Website Design
  • Bookkeeping, Microsoft PowerPoint, Well-organized
  • Call Center, Powerpoint, Writing Skills
  • Cash Handling, Windows OS
  • Clerical, MS Word
  • Computer operations, Word
  • Basic Computer Skills, Microsoft Word
  • Content, Negotiation
  • Content Development, Negotiating
  • Content Creation, Networking
  • Cooking, Organizational skills
  • Customer Service, Photography
  • Customer service skills, Policies
  • Customer Support, Presentations
  • Databases, Pricing
  • Dependable, Project Management
  • Event Planning, Property Management
  • Features, Speaking
  • Financial, QuickBooks
  • Focus, Retail
  • Fundraising, Safety
  • Graphic Design, Sales
  • Adobe Illustrator, Sales Support
  • Adobe InDesign, Scheduling
  • Ink, Self-starter
  • Invoicing, Spreadsheets
Experience
11/2016 to 03/2018
Administrative Assistant Alakaina Family Of Companies Arlington, VA,
  • Calculated all employees earned wages for each pay period.
  • Organized files and receipts for company records.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
07/2016 to 11/2016
Executive Assistant Adecco Group Inc. Berlin, NH,
  • Performed general clerical duties.
  • Handled new orders by created invoices and placing orders with vendors.
  • Prepared checks to be deposited and applied payments to accounts.
  • Created RMA request for customers and vendors.
  • Resolved all customer service needs before completing daily task, ensuring customers satisfaction.
  • Contacted 3-5 different vendors for product price bids to maintain the highest return on profits.
07/2015 to 07/2016
Administrative Assistant Alakaina Family Of Companies Baltimore, MD,
  • Managed incoming and outgoing calls for busy telemarketing company.
  • Created databases and spreadsheets to record all customer service before and after their resolution, in order to determine pay deductions of the sales representatives.
  • Helped regulate customers mood prior to transferring angry customers.
  • Maintained databases to find files and customer service resolutions 35% more efficient.
02/2012 to 07/2015
Kennel Manager Vca Antech, Inc. Savoy, IL,
  • Adhered to high standards of safety, cleanliness, and professionalism.
  • Achieved detailed grooming including dental care.
  • Cared for animals with special medical needs, including eye and ear conditions.
  • Prioritized animal safety and comfort at all times.
  • Maintained a schedule 25% more efficient than coworkers, allowing time to walk or play with 2 dogs individually each work day.
Education and Training
Expected in 2020 to to
:
Liberty University - ,
GPA:
Expected in 2020 to to
:
- ,
GPA:
Comprehending and responding to retail customer needs. Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Expected in 2020 to to
Highly Proficient Accounting: Basic Principles — Familiar: Business Admin - Entrepreneurship
Some College - ,
GPA:
Creating content, communicating online, and building a brand's reputation.
Expected in 2020 to to
Social Networking Accounts Payable Project Management Graphic Design Marketing Digital Marketing Adobe Photoshop Social Media Management Google Analytics Blogging Content Creation Leadership Experience Event Planning WordPress Growing Experience Account Management Customer Support Sales Support PPC Campaign Management Adobe InDesign PPC Campaign Management Adobe InDesign Adobe Illustrator Web Development Video Production Content Development Photography Time Management Communications • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Basic Computer Skills: PC — Expert: Business
Some College - ,
GPA:
Microsoft Outlook Computer Skills Cash Handling Cooking Experience QuickBooks Twitter Tutoring Toddler Care (10+ years) Tax Experience Property Management (3 years) Invoicing (2 years) Telemarketing (3 years) Fundraising Front Desk Autism Experience (5 years, Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems. Full results: Expert Creating Presentations with Microsoft PowerPoint — Proficient, Knowledge of Microsoft PowerPoint tools and features. Full results: Proficient Social Media — Highly Proficient, Preparing financial records according to federal policies. Full results: Familiar Marketing — Highly Proficient
Expected in 2020 to to
Bookkeeping:
- ,
GPA:
Understanding a target audience and how to best communicate with them. Full results: Highly Proficient Accounting Skills:, — Proficient, Calculating and determining the accuracy of financial data. Full results: Proficient Sales: Influence & Negotiation — Familiar, Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Familiar Verbal Communication — Highly Proficient, Speaking clearly, correctly, and concisely. Full results: Highly Proficient Work Style: Reliability — Familiar, Tendency to be dependable and come to work. Full results: Familiar Social Media — Highly Proficient, Creating content, communicating online, and building a brand's reputation. Full results: Highly Proficient Marketing — Highly Proficient, Understanding a target audience and how to best communicate with them. Full results: Highly Proficient Social Media — Highly Proficient, Creating content, communicating online, and building a brand's reputation. Full results: Highly Proficient Marketing — Highly Proficient, Understanding a target audience and how to best communicate with them. Full results: Highly Proficient Working with MS Word Documents — Expert, Knowledge of various Microsoft Word features, functions, and techniques. Full results: Expert Social Media — Highly Proficient, Creating content, communicating online, and building a brand's reputation. Full results: Highly Proficient Work Style: Conscientiousness — Expert, Tendency to be well-organized, rule-abiding, and hard-working. Full results: Expert Social Media — Highly Proficient, Creating content, communicating online, and building a brand's reputation. Full results: Highly Proficient Sales: Influence & Negotiation — Familiar, Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Familiar Sales: Influence & Negotiation — Familiar, Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Familiar Marketing — Highly Proficient, Understanding a target audience and how to best communicate with them. Full results: Highly Proficient Logic & Verbal Reasoning — Proficient, Understanding the meaning of text, and identifying the relationships among words or concepts. Full results: Proficient Spreadsheets with Microsoft Excel — Highly Proficient
Expected in 2020 to to
Highly Proficient Administrative Support — Proficient:
- ,
GPA:
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals., Using basic scheduling and organizational skills in an office setting. Full results: Proficient Customer Focus & Orientation — Highly Proficient, Responding to customer situations with sensitivity. Full results: Highly Proficient Call Center Customer Service — Highly Proficient
Expected in 2020 to to
Highly Proficient Retail Customer Service — Proficient:
- ,
GPA:
Applying customer service skills in a call center setting.
Expected in 2014 to to
:
Valley Adult School - Lake Elsinore, CA
GPA:
None in Sports and Entertainment Marketing
Expected in 2017 to to
High School Diploma: Primary Education
Los Angeles Pierce College - Woodland Hills, CA
GPA:
Expected in 2011 to to
:
Mojave High School - Mojave, CA
GPA:
Activities and Honors
Accomplishments
  • Data Entry Executive Administrative Excel Animal Care Branding Kennel Experience SEM Dog Training (10+ years) Customer Service (3 years) Presentation Skills (10+ years) Personal Assistant Experience (4 years).

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Resume Overview

School Attended

  • Liberty University
  • Some College
  • Some College
  • Valley Adult School
  • Los Angeles Pierce College
  • Mojave High School

Job Titles Held:

  • Administrative Assistant
  • Executive Assistant
  • Administrative Assistant
  • Kennel Manager

Degrees

  • Highly Proficient Accounting: Basic Principles — Familiar
  • Social Networking Accounts Payable Project Management Graphic Design Marketing Digital Marketing Adobe Photoshop Social Media Management Google Analytics Blogging Content Creation Leadership Experience Event Planning WordPress Growing Experience Account Management Customer Support Sales Support PPC Campaign Management Adobe InDesign PPC Campaign Management Adobe InDesign Adobe Illustrator Web Development Video Production Content Development Photography Time Management Communications • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Basic Computer Skills: PC — Expert
  • Bookkeeping
  • Highly Proficient Administrative Support — Proficient
  • Highly Proficient Retail Customer Service — Proficient
  • High School Diploma

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