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Administrative Aide Resume Example

Resume Score: 90%

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ADMINISTRATIVE AIDE
Summary
Highly motivated, self-starter, like challenges, committed to delivering high quality work in a collaborative environment Professional that will contribute to the overall quality and services needed to fulfill organizational goals, while at the same time remaining approachable and action-oriented Ability to perform independently, handle complex project requirements and maintain deadlines
Highlights
  • SAP
  • Microsoft Excel
  • Microsoft Access
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Outlook
  • Lotus Notes
  • Facilities Inventory Mapping (FIM)
  • eWorld
  • Adobe Acrobat
  • Southern California Joint Pole Committee Website
  • Google Earth Pro
Experience
09/2014 to CurrentCompany NameCity, State
  • Agent with the Pole Program Management within TDBU.
  • Ensure asset integrity through timely and accurate input of pole data utilizing the Systems, Applications, & Products (SAP) program, creating and developing month end reporting of Capital, O&M, and OOR; performing pre-billing review of Joint Pole Authorizations (JPA), reviewing of JPA's received from Southern California Joint Pole Committee (SCJPC) member to ensure all work shown is in compliance with SJPC handbook sections, authorized costs, and pole prices.
  • Establishes and maintains positive working relationships with contractors, clients and representatives of governmental agencies and the CPUC.
  • Manages high volume of JPA's that are TDBU electrical projects, G.O.
  • 95 and G.O.
  • 165 work order projects, Deteriorated Pole, and Pole Loading projects.
  • Experience with SAP running in areas related to JPA processing and reporting.
  • SAP experience in extracting and importing data to provide reports on construction work orders along with tracking pole construction contracts between member utilities on jointly owned poles.
  • Track and prioritize Record Corrections in SAP.
  • Analyze the data, apply inspections, research the Maintenance Plan, research mapping using Facility Inventory Mapping (FIM), Joint Pole Organization website (JPO) and eWorld prior to making recommendations as to further course of action.
  • Efficient in Master Data changes in SAP insuring pole location is actuate in SAP.
  • Experience tracking/analyzing data and providing supervisor feedback related to department goals.
  • Communicate with SCE's Planning department regarding construction updates, design feedback from member utilities, customer access or requests and special joint meet requests.
  • Experienced in researching and reconciling online records using JPO, eWorld and FIM for creating found and missing poles in SAP, processing E2 notifications and creating Record Corrections.
  • Responsible for initiating notifications to SCE's planning department to provide feedback regarding design issues and or construction requests from member utilities on the JPA.
  • Analyze data in SAP in order to resolve problems and situations that arise in the field while working on notifications for Joint Pole Organization.
  • Carefully analyzed documents by gathering information to maintain data integrity.
  • Developed and maintained excellent working relationships within Pole Program Management, SCE's Planning department, and Edison Carrier Solutions.
  • Created and maintaining a good working as point of contact/liaison for external clients such as Verizon, AT&T, and various municipalities.
  • Demonstrated experience negotiation on authorized costs and analyzing complex construction changes on JPA's and ensuring that accurate billing for transmission/distribution projects are captured and recovered as billed capital for SCE.
  • Worked with multiple projects concurrently, ensuring timely completion of work assignments under pressure and adjusting to changing priorities while keeping clients satisfied.
  • Experience as an Agent of SCE with SCJPC staff resolving both internal and external complex JPA questions, resolving issues and providing status updates to SCE management.
  • Recognized for commitment to Safety with Safety award by Pole Program Management and participate daily in therapeutic stretches.
  • Upgraded as both point of contact and provided Supervisor coverage to cross-functional teams within the Joint Pole Organization as a single point of contact.
  • Demonstrated strong ethics, influence and integrity by maintaining confidentiality of interview questions and candidate selection.
Administrative Aide11/2013 to 09/2014Company NameCity, State
  • Experience working with customers/clients, identifying needs and resolving issues Software applications including Microsoft Word, PowerPoint, Excel, Visio, Access, SAP, Bex Analyzer Internet, Lotus Notes and other applications Utilize various computer skills including FIM maps and Emap system to gain accurate and valuable information which I apply to daily situations, enabling accurate information to be entered in SAP Responsible for sending DC&M Field Observation tracking report weekly to Directors, Region Managers and District Managers and display strong oral and written communication skills by responding to clients business needs and interface effectively Collaborate with apparatus supervisors, project manager and foreman, research and analyze information and make sound decisions independently and in consideration of applicable policies and procedures Support the Inspection Programs for Apparatus Inspections on a daily basis Analyze and update information in the SAP system Create and process emergency E2 Record Corrections utilizing SAP while maintaining a high level of confidentiality in correspondence and information shared Compile, organize, and present accurate data reports Work with multiple projects concurrently, ensuring timely completion of work assignments under pressure and adjusting to changing priorities Carefully analyze documents by gathering information to maintain data integrity for the asset.
Office manager02/2013 to 08/2014Company NameCity, State
  • assist with bill pay, organization of files, in-take calls, and scheduling.
  • Responsible for reviewing and processing incoming and outgoing mail Analyze and process billing invoices, create and produce monthly financial report Process insurance and new client medical history forms while maintaining confidential information Provide a variety of non-medical services that allow seniors to remain in their homes Plan and Coordinate schedules between clients, employees and caregivers Perform as a companion that helps stimulate, encourage and assist clients with their everyday needs Home-helper services, running errands, meal preparation, and medication reminders.
Education
Bachelor Science: Organizational LeadershipPresentAzusa Pacific UniversityOrganizational Leadership
Skills
actuate, Adobe Acrobat, billing, oral, contracts, client, clients, DC, financial report, forms, functional, Inspection, insurance, Inventory, Lotus Notes, meal preparation, Access, Microsoft Access, Microsoft Excel, Excel, mail, Microsoft Outlook, Microsoft PowerPoint, PowerPoint, Microsoft Word, negotiation, policies, Program Management, reconciling, reporting, researching, research, Safety, SAP, scheduling, sound, Supervisor, transmission, utilities, Visio, Website, written communication skills
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Azusa Pacific University

Job Titles Held:

  • Administrative Aide
  • Office manager

Degrees

  • Bachelor Science : Organizational Leadership Present

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