Dedicated and focused administrative assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Meticulous attention to detail
Professional and mature
Strong problem solver
Dedicated team player
Strong interpersonal skills
Billing and coding
Workers' compensation knowledge
Claims appeal procedures
Insurance eligibility verifications
Planned and executed all aspects of a major office headquarter move. Increased office organization by developing more efficient filing system and customer database protocols. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Coordinated all department functions for team of 5+ employees.
Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintain the front desk and reception area in a neat and organized fashion. Disperse incoming mail to correct recipients throughout the office. Make copies, send faxes and handle all incoming and outgoing correspondence.Organize files, develop spreadsheets, fax reports and scan documents. Create weekly and monthly reports and presentations. Manage daily office operations and maintenance of equipment. Schedule all service tickets and bottle water routes. Answer all three incoming phone lines and handled over the counter sales. Handle accounts receivable and daily deposits along with balancing the petty cash drawer. Manage over 2,500 customer accounts and processed collection accounts.
Organized files, developed spreadsheets, faxed reports and scanned documents. Properly routed agreements, contracts and invoices through the signature process. Received and distributed faxes and mail in a timely manner. Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues. Managed daily office operations and maintenance of equipment.
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