Service Departments (both plumbing and heating)
Answering phones, customer service, scheduling service calls, organizing technicians daily schedules, ensuring parts are ordered and ready for each job.
New construction and remodeling departments:
Quoting new construction and remodeling jobs from blueprints and/or information gathered from my foreman and technicians.
Preparing proposals and contracts for both residential and commercial contractors.
Creating daily schedules for new construction and remodeling jobs.
Ensuring all materials, fixtures, equipment and permits were ordered and delivered to jobs as needed.
Schedulung inspections according to job stage.
All invoicing for service and contractors.
Log all invoices.
Log all payments received.
Communicating with multiple home warranty companies on daily operations.
Price out service and commercial jobs to get approval from said home warranty companies.
Communicate with multiple city and county building and plumbing departments for information on guidelines and specifications to ensure all was followed and approved to complete jobs.
Log accounts receivable/payables
Assist all management with daily operations.
Customer Service Representative
Data entry: Kept accurate record of all incoming inventory for my assigned accounts.
Prepared and processed daily orders of outgoing inventory of said accounts.
Prepared proper shipping documents for hazardous material shipments.
Made arrangements with assigned shipping companies for pick ups and deliveries.
Aviation Maintenance Administration
Companies Worked For:
Job Titles Held:
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