My employment objective is the abilities to apply my experience in an office environment for the benefit of my employer and myself. Achieving personal satisfaction in performing my duties to the best of my ability while enhancing my career is also very important to me. Communication - Extensive experience in the operation and etiquette of all forms of Office communications such as telephone, fax and email. Bilingual.
Organization- The ability to establish proper filing systems and maintain control of data.
Microsoft Office, Windows, WordPerfect, PowerPoint, Access, Excel, internet, and keyboarding (60wpm).
Access Community CenterDecember 2014 to CurrentAdministration Assistant Kissimmee, Florida
Dedicated in maintaining an excellent employment record.
Accomplishments Increased office organization by developing more efficient filing system and customer database protocols.
Successfully planned and executed corporate meetings, lunches and special events for groups of 250+ employees.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Make copies, sent faxes and handled all incoming and outgoing correspondence.
Distribute incoming mail to correct recipients throughout the office.
Manage payroll on a bi-weekly base and process all billing and invoices Calling insurance's company for clients.
Lilli's LLCAugust 2013 to CurrentCustomer Service St. Cloud, Florida
Customer Service Respond to inbound service calls in a fast-paced answer questions on existing booking taking payment making changes or canceling booking.
Managed quality communication, customer support and product representation for each client.
Guaranteed positive customer experiences and resolved all customer complaints.
CDI HeadMarch 2006 to June 2010Office Manager North Brunswick, New Jersey
Maintains a comprehensive agency calendar and is aware of the schedules of all administrative manager and specialists.
Maintains a comprehensive list of all staff including their name, address, telephone, cell phone and emergency contact information.
Type business correspondence letters using MS Word Develops and carries out procedures for general office systems, such as office building security, telephone system and messaging, in/out board, etc.
Plans and oversees a system for maintenance of inventory records, program file, meeting minutes, training log, program forms, office machines, computers, fax, copy machines, and office furniture.
Provides support for staff meetings, training and other events as needed and/or requested Assists Program Director in all aspects of program administration, as required.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Data Entry Made copies, sent faxes and handled all incoming and outgoing correspondence.
Created PowerPoint presentations used for business development.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Maintained an up-to-date department organizational chart Experience continued.
MCEOC HeadFebruary 2002 to March 2006Secretary North Brunswick, New Jersey
Provide assistance Type business correspondence letters using MS Word Maintains a comprehensive list of all staff including their name, address, telephone, cell phone and emergency contact information.
Develops and carries out procedures for general office systems, such as office building security, telephone system and messaging, in/out board, etc.
Assists with meeting logistics, such as child care arrangements, snack, and room set-up.
Assists Head Start Director in all aspects of program administration, as required.
Managed the front desk and receptionist in a neat and organized area, including greeting visitors and responding to telephone and in-person requests for information.
Dispersed incoming mail to correct recipients throughout the office.
The Cittone Institute (A Lincoln School)PC and Business Administration CertificateEdison, New Jersey
Woodbridge Vocational Technical High School CampusWoodbridge, New Jersey
administrative, agency, billing, Business Administration, business correspondence, business development, bi, conferences, client, clients, Customer Service, customer support, Data Entry, database, special events, fast, faxes, fax, filing, forms, general office, insurance, inventory, keyboarding, letters, logistics, Director, materials, meetings, messaging, Access, Excel, mail, Microsoft Office, office, PowerPoint, PowerPoint presentations, Windows, MS Word, neat, office machines, organizational, payroll, copy machines, protocols, quality, receptionist, spreadsheets, telephone, phone, Type, 60wpm, WordPerfect