Hard-working, multi-tasking Executive Assistant with outstanding telephone, scheduling and documentation skills.
Responsible Network Technician with comprehensive experience scheduling conversions and cutover. Extensive experience monitoring, tracking, and evaluating global IT infrastructure incidents.
* Desktop support- Hardware troubleshooting able to identify the issue related to LAN, Driver, RAM,Display, OS installation (W7, W8, W8.1, W10), domain account, software installation and troubleshooting, Email configuration(outlook, Thunderbird) and troubleshooting,
* Network Support- Able to identify the network issue, LAN cable, connectivity, IP configuration.
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