Ten years as a military med-surg RN and seven years as a civilian RN with excellent communication and teaching skills. Loyal and energetic nurse with a MSN and experience in Project Management, Quality, and Clinic Management desires position in Nursing Informatics.
Registered Nurse in the State of Virginia, License number 0001221238; BLS for Healthcare Provider Instructor certified through American Heart Association.
Computerized charting specialist
Broad medical terminology knowledge
Committed to compliance reporting
Effective policy and program development
Trained in in- and out-patient care
Flow sheet charting
Adjunct Faculty, Nursing Clinical Instructor06/2016 to 03/2016ECPIVirginia Beach, Virginia
Trained 40 Licensed Practical Nursing students in medical and surgical nursing skills including.
medication administration in long-term care facility setting.
Reviewed and corrected nursing documentation, provided feedback for improvement.
Clinical Educator04/2016The Gardens at Warwick ForestNewport News, VA
Supervised and coordinated the orientation of over 50 new staff, including CNAs, LPNs and RNs in basic nursing skills and competencies and facility procedures and processes.
Responsible for impromptu and scheduled in-services to meet regulatory requirements, new equipment training, remediation of errors, and other opportunities identified through audits and routine surveys.
Requested access and provided user training on computer systems and programs used in patient care and documentation; trained superusers for two computer documentation systems.
Adjunct Faculty, Nursing Clinical Instructor08/2015 to 01/2016ECPIVirginia Beach, Virginia
Trained 120 Licensed Practical Nursing students in basic medical and surgical nursing skills as well as dosage calculations, medical terminology, documentation, and anatomy and physiology.
Counseled nursing students on study skills, test-taking, ethics and honesty.
Utilized and improved Learning Management System platform and identified resources and computer applications such as Quizlet and Dosagehelp.com to enhance student learning.
Clinical Claims Reviewer.
07/2014 to 03/2015Optima HealthVirginia Beach, Virginia
Reviewed 75-100 retrospective medical documentation claims daily to determine medical necessity.
Audited medical records to review for accurate ICD-9, modifier, and revenue code billing; Analyzed medical claims to assess risk adjustment scores using approved methodology.
Application Coordinator, Decision Support11/2012 to 04/2014Bon Secours Health System OfficeRichmond, Virginia
Built and enhanced electronic medical record system based on Accountable Care Organization and other Quality programs such as Meaningful Use and Physician Quality Reporting System.
Interpreted regulations and guidance from Centers for Medicaid and Medicare.
Assisted Providers, Clinicians, End Users, and Medical Analysts in the development of facility-based enhancements and troubleshooting of clinical Decision Support tools.
Developed SharePoint site to facilitate enhancement requests related to Quality programs.
Revised Clinical Decision Support submission process and policy, including use of Sharepoint for team documents and enhancement request tracking.
Quality Analyst01/2011 to 11/2012Bon Secours Health System OfficeBaltimore, Maryland
Managed Quality Hub project for six facilities during Epic ConnectCare implementation Go-Lives; built and customized audits to assess compliance with core measures and quality indicators.
Coordinated simulation training and obtained user access for on-site auditors; monitored activity and managed audit assignments for 20-25 local and remote auditors per facility.
Provided daily advisory services and feedback based on analysis of pertinent data gathered from audits to nursing and executive leadership.
Advised and trained nurses and ancillary managers in continuation of unit audit program.
Physician Quality Analyst01/2010 to 01/2011DePaul Medical CenterVirginia
Reviewed and prioritized referrals from Nursing, Risk Management, and Care Management staff; coordinated medical record review process by peer Physicians.
Maintained Physician files, reviewing for established error thresholds for re-accreditation.
Attended monthly Physician Peer Review meetings, keeping detailed minutes and reports for Executive leadership.
Assistant Division Officer, Ambulatory Procedures Unit02/2006 to 02/2009Naval Medical Center PortsmouthPortsmouth, Virginia
Supervised 28 other military and civilian employees, participating in recruiting and hiring, managed employee review process and ensured compliance with state and federal regulations.
Revised Standard Operating Procedures for Ambulatory Procedures Unit; created new ambulatory surgery flowsheet for documentation.
Developed and implemented written guidelines and standardized process for monthly nursing documentation audit, and established benchmarks and baseline data; Provided monthly departmental patient safety measures report for hospital dashboard.
Reduced data errors in pre-op process for ambulatory surgery by 90 percent increasing coding compliance to 99 percent and recouped over 790,000 in billable dollars from third-party payers. Increased third-party billing capture rate by 14 percent.
Led Lean Six Sigma Project to analyze workflow for pre-op patients resulting in proposed reduction of processing time by almost 50 percent and savings of over 941,000 dollars/year.
Master of Science: Nursing Informatics2012University of MarylandBaltimore, MarylandNursing Informatics 3.75/4.0
Bachelor of Science: Nursing1999University of MarylandBaltimore, MarylandNursing 3.74/4.0
Experience and Training
Experience: Medical/Surgical, Ambulatory Surgery, Family Practice Clinic nursing; TNCC Provider and Instructor, EpicCare Inpatient Clinical Documentation, Lean Six Sigma, Clinical Practice Guidelines, Nursing Peer Review, BLS for Healthcare Provider Trainer.
Ambulatory care, Analytical skills, Attention to detail, Auditing, Interpersonal and Communication skills, Microsoft Computer Applications, Decision Support, Documentation and Chart review, ICD-9 and ICD-10 Coding, Leadership, Long-Term Care, Management, Medical Record Review, Medical Terminology, Medication Administration, Meeting Coordinator, SharePoint, Nursing, Patient Care, Patient Safety, Peer Review, Process Improvement, Project Management, Quality, Regulatory Compliance, Report Building, Risk Assessment and Management, Training Simulation, Six Sigma, Survey Readiness, End User Training, Team Leader, Troubleshooting, Workflow analysis