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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Career Overview
Senior technical trainer and instructional course designer with excellent communication skills capable of planning, authoring, and delivering complex technical computer training
Qualifications
  • Tools: Atlasssian JIRA; Adobe RoboHelp, Captivate & Framemaker; MadCap Flare, Apache OpenOffice, Camel, ActiveMQ, & Karaf; Cisco WebEx; HTML, XML; MySQL; Microsoft Word, Excel, and PowerPoint
  • Programming: OpenGL C/C++, Fortran, MPI, Python, Java, Shell programming, awk, perl
 
  •  Operating Systems: Linux (RHEL, SLES), UNIX, Mac OS X
  • Virtual Systems: Amazon Web Services (AWS) and ReadyTech
  • Learning Management System: Canvas, TalentLMS
Education and Training
Lebanon Valley College Annville, PA Expected in May 1986 Bachelors of Science : Computer Science - GPA : Computer Science
Hood College Frederick, MD Expected in May 1991 Masters of Business Administration : - GPA : comprehensive examination not taken. Professional Training and Activities Five time SIGGRAPH course presenter; and 20-time attendee of ACM/SIGGRAPH conference. Presented courses domestically and internationally at conferences including Game Technology in Hong Kong, multiple times at AFRIGRAPH in South Africa, and at Sonoma State University. Reviewer of the OpenGL Programming Guide, 4th thru 8th editions; and OpenGL ES Programming Guide, 1st edition. Attended multiple professional training sessions including presentation skills and effective communications. (Decker Effective Communications and Kepner Tregoe)
Accomplishments
Work Experience
The Chicago School Of Professional Psychology - Adjunct Faculty
, , 01/2016 - Present
  • Teach Linux Programming Environment course including theory and practical application of linux fundamentals; shell, awk, perl and python programming and.
  • Creation of all course materials, lab assignments, and exams incorporating into an online LMS.
Kaiser Permanente - Senior Learning Consultant
, , 01/2013 - 01/2015
  • Authored technical courses and labs for Talend's Enterprise Service Bus (ESB) software for instructor-led and on-demand (e-learning) classes including application integration REST and SOAP.
  • Supported external virtual-class hosting partner as primary technical liaison.
  • Collaborated with subject-matter experts (professional services consultants, pre- and post-sales engineers) to enhance training curriculum.
  • Volunteered to update the Data Integration Administration course - subject outside my area of expertise - on a very aggressive timeline.
  • Coordinated team members for planning comprehensive training course-structure design.
  • Represented training in product strategy and planning meetings.
  • On-boarded and mentored five worldwide training department new hires.
SGI - Member of Technical Staff - Instructional Designer/Technical Instructor
, , 01/1991 - 01/2012
  • Delivered UNIX/Linux (Red Hat and SLES Linux, IRIX) system administration and performance tuning courses.
  • Delivered HPC-cluster management training focusing on tools installation and configuration, including managing and monitoring high-performance computing systems.
  • Conducted training worldwide in multiple formats: instructor-led at SGI locations, on-site at customer facilities, and virtually using web-based teleconferencing methods.
  • Designed, developed, and tested complex, technical training content for OpenGL, digital-media, and user-interface programming; high-performance computing; and performance tuning and system administration of UNIX/Linux-based systems.
  • Configured and maintained training department's CXFS shared file system.
  • Created objective-based questions for certification tests and lab exercises relating to compute-cluster and HPC system administration.
  • Configured, maintained, and upgraded classrooms workstations and HPC servers and clusters in local and remote facilities.
  • Collaborated with engineering, customer support, and sales and marketing to identify requirements for new and updated course development.
  • Mentored and managed instructors and interns across multiple locations including creating training schedule for SGI's most profitable US training center.
Hewlett-Packard Company - Technical Education Instructor
, , 01/1986 - 01/1991
  • Taught UNIX system administration, shell programming and system tools courses.
  • Worked with course developers to create and revise course materials and student lab exercises.
  • Selected for a special assignment with sales and engineering for system configuration, benchmarking and tuning of a large GIS program.
Languages
Conversational expertise in Spanish.
Skills
Adobe, Apache, awk, bash, benchmarking, C, C++, Canvas, Cisco, conferences, content, course development, customer support, Data Integration, ERP, Enterprise Resource Planning, XML, Fortran, Framemaker, GIS, HP, HP-UX, HTML, instructor, IRIX, Java, Linux, Mac OS, managing, management training, marketing, materials, meetings, Excel, PowerPoint, Microsoft Windows, Microsoft Word, MySQL, Enterprise, OpenGL, Operating Systems, perl, presenter, presentation skills, Programming, Python, Red Hat, RoboHelp, sales, sales and engineering, SAN, servers, SGI, Shell programming, shell, SOAP, Spanish, strategy and planning, system administration, system configuration, technical training, UNIX, UNIX system administration, user-interface

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Resume Overview

School Attended

  • Lebanon Valley College
  • Hood College

Job Titles Held:

  • Adjunct Faculty
  • Senior Learning Consultant
  • Member of Technical Staff - Instructional Designer/Technical Instructor
  • Technical Education Instructor

Degrees

  • Bachelors of Science
  • Masters of Business Administration

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