Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

IT professional with 15 years of experience as an Active Directory specialist in a fast-paced environment.  More recently I’ve been working with Federation software to provide identity management and web single sign-on for customers, partners, and employees.  I look forward to continue developing my Federation Identity & Access Management skills (IDM/IAM).

I honestly enjoy new opportunities to learn new technologies.  I also find it very fulfilling to master and fine-tune the technologies that I’m responsible for.  Always looking for ways to make it quicker, more reliable, efficient.  This is where my PowerShell scripting capabilities often come into play – helping to automate tasks.

Knowledge sharing is important to me so it’s not unusual for me to create a SharePoint or other mechanism to disseminate information to the team and/or client.  Excellent written and oral communication skills; capable of explaining complex technologies or situations in an effective manner.   I believe one of my greatest strengths is in the relationships established with my clients and peers.  The trust and satisfaction that they have in my work drives me.

  • Active Directory (15 Years) MS Office Suite / O365,
  • MS SharePoint
  • VMWare Workstation
  • Scripting Languages
  • PowerShell
  • WinBatch
  • Batch
Work History
, 05/2008 to Present
Bickford Senior Living, ,
  • Custom security delegation models.
  • Directory Services Architecture, LDAP Application integration and Implementation support, custom LDAP solutions.
  • Group Policy.
  • Expertise in native GPOs and custom solution GPOs.
  • Provide cross-training to best shore team on AD security delegation model.
  • Quest Recovery Manager for AD (RBAC).
  • Identity Federation (2 years).
  • Architected, designed and implemented SAML based Single Sign On.
  • Serve as Identity Provider to many large server providers.
  • Architect the requirements discovery, planning, staging, testing, and move to production phases of supporting Service Provider (SP) trust connection.
  • Knowledge of SAML and WS-Fed, etc..
  • LDAP, Virtual Directory as data source.
  • Experience in providing enterprise Single Sign-On (SSO) solutions using SAML 2.0 and WS-Federation.
  • Expertise in Implementing SAML solutions Ping Federate.
  • Knowledge on LDAP, Directory Services.
  • Familiar with XML, Fiddler.
  • SSO certificate management using both self-signed and public certificate authority.
  • CyberArk (1 Year).
  • Lead team to architect CyberArk implementation.
  • Team lead to best shore CyberArk team providing.
  • In progress - Onboarding of ~800 member servers, ~2000 admins into CyberArk.
  • Created O365 SharePoint site for HPE / Kraft Heinz information sharing and progress reporting.
  • Microsoft Operating System (20 years).
  • SharePoint (1 year).
  • Create several MS SharePoint sites for tracking team tasks, schedules, issues, certificate renewals, etc.
  • Effective means of sharing progress and tracking with client.
Active Directory Specialist, 04/2008 to Current
Leidos Holdings Inc., ,
  • 8 years 3 months) Identity Management.
  • FIM - Identify failed processes and adjust FIM Service components to meet any new requirements or situations.
  • Lync - enable new facilities for Lync services.
  • Automated Provisioning.
  • Identify failure points in the automated provisioning process.
  • Identify where user provisioning process failed for one or more users.
  • Remediation of unique user issue on a case-by-case basis.
  • SQL - Generate highly specialized custom reporting for client queries and requests SSO / Ping Federate.
  • Architect Single Sign On for critical client vendor relationships (for both Kraft Heinz and Mondelez clients).
  • Identify attribute contract, SAML/WSFed protocol, etc.
  • Plan SSO configurations with client and vendor.
  • Perform adequate testing in staging environment prior to production launch.
  • Implement production SSO.
  • Created SharePoint SSO Tracker to keep progress and share SSO info.
  • Achieve secure communication link with vendor by use of SSL and digital signature certificates.
  • Created SharePoint SSO Tracker to keep progress and share SSO info Office 365.
  • Support upgrade to AAD Connect in Mondelez.
  • Support of directory synchronization between client (Kraft & Mondelez) and Microsoft Azure.
  • Develop and support code to ensure AD user attributes are as required.
  • Support of AAD Connect (FIM Service) to identify and remediate conflicts between various directories.
  • AD Design - Provide cross-training to AD India Run team on AD security delegation model ADBilling.
  • Run ADBilling workflow on a monthly basis.
  • Identify/remediate errors.
  • Update design of workflow and automation as business requirements dictate.
  • Added design changes for AirWatch MDM requirements.
  • Design changes for CVS uplift initiative.

Microsoft Certified Systems Engineer
A.S: Electronic Engineering Technology, Expected in
National Education Center - ,
English - Oral and Written Proficiency

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