Serves as the Sasebo Installation Housing Manager/Director, with responsibility for developing management plans and directives for the operation and utilization of government-owned Family Housing and Unaccompanied Housing assets. Planning, Scheduling, and coordinating all major activities for housing projects and all associated facilities for the installation, and/or community housing referral program with MOA on 4 Rental Partnership Program (RPP) current housing for our Military personnel and DoD Civilians, and their family members.
Responsible for a program that involves complex to unusually complex housing assignments, to include monitoring and controlling all Maintenance and Repair, Assignments and Termination of 749 Military Family Housing (FH) units in the housing inventory located at Main Base and Hario Village (1422 bed capacity in Unaccompanied Housing (Barracks) in 5 UH buildings located at Main Base). This includes responsibility and accountability for the commitment and execution of over $15M annual combined FH, Navy (FH,N) and Quarters Operation (QO) funding to support UH Single Sailors living in local economy.
Continue to work and coordinate UH Funding at $1.5M in the QO funds (operations and Maintenance) that will support UH infrastructure and Quality of Life (QOL) of our Single Sailors living in the Barracks. Also, continue to provide ideas to the Environmental (Qualified Recycling Program-QRP) Program that meets funding criteria/product eligibility in support of QOL to our Single Sailors and our families in Sasebo.
Extremely involved in the Community Housing Referral Service (HRS) and relocation assistance to all eligible accompanied and unaccompanied personnel. Directs the development and implementation of long-range plans for the construction, renovation, and recapitalization of housing assets and facilities and for the planned maintenance of existing facilities of varied structural design, purpose, conditions and age. Currently, reviewing Government of Japan (GOJ)/Japan Facility Improvement Project (JFIP) and close coordination with Corp of Engineer/NAVFA FEAD office on the new additional UH Project (NA8455)/barracks consisting of a market style units (232 rooms); ESD: 2021.
Conducts all required surveys, reviews, and inspection to determine current conditions and future housing requirements. Reviews, analyzes, validates, and interprets current and projected housing requirements data for programming and justification for acquisition of new housing, revitalization, divestiture, and/or demolition of existing housing. Recommends new or replacement construction projects through Military Construction (MILCON) or Government of Japan (GOJ) funding to support Sasebo FH inventory; continue to provide local community housing through RPP rental units (114 units) and over 1,300 Rental property within our local Sasebo community to support and accommodate our military families housing requirement.
Develops community plans and designs and/or review designs for renovations and new construction. Prepare ILCON and/or negotiate with the foreign government for facilities improvement planning (FIP) through GOJ, Defense Facilities Administration Agency, Land Infrastructure and Transportation Ministry, etc. Provides integral planning and coordination of Criteria Package (CP) to execute FIP construction to meet housing needs and decrease deficiency.
I am able to articulate US Government (USG) requirements concerning new construction and provide US military standards, criteria and other documents that serve as justifications. Review work drawings and specifications, and determines appropriate methods of accomplishing identified work prior to award or start up. Ensure that contracted work is completed as required through close coordination with NAVFAC PWD, CNRJ/CNIC and other CFAS tenant commands. Monitor/control all furnishing inventory to include Loaner Furniture issue to on/off base housing to eligible tenant assigned to CFAS with procurement/replacement and furnishing delivery contract over $16Million in our inventory.
Responsible for life-cycle management of “government procured” direct-to-home (DTH) Armed Forces Network (AFN) satellite receiver system for use by authorized military and USCS/civilian personnel residing in the local community. Responsible for the development and management of innovative business practices and dynamic programs such as Rental Partnership Program (RPP), solicitation and time sensitive management of rental and sales listing to meet individual wants and needs within a broad customer base that includes transient, temporary, semi-permanent, and permanent housing. Determine suitability and properties based on standards, inspections, history, and analysis (via HRMA survey).
Responsible for the development and management of innovative business practices and dynamic programs such as RPP, solicitation and time sensitive management of rental and sales listing to need individual wants and needs within a broad customer base that includes transient, temporary, semi-permanent, and permanent housing. Determine suitability, adequate, affordable, and quality housing properties base on standards, inspections, history, and analysis. Responsible in monitoring all customer financial qualification approval, provides guidance for and assistance with financial allotment forms, monitors financial payments (i.e., TLA, DLA, MIHA, OHA, Post Allowance, Rental lease) and acts as advocate in solution to allotment problems through support from PSD/N8 department.
Review all housing waivers/exception to policy from FH/UH (relocation move, CLS, temporary diversion of FH units, etc..) residents and advise the CO/CSO/CMC of housing recommendation prior to EKM staff submission. Provide information and guidance of real estate laws, community requirements, community planning, local services, and amenities.
Responsible for mediation, condition report and sanitation inspection; providing housing information for OCONUS/CONUS in regards to Relocation Assistance Program to outbound members and families. Submit and defend the 3 – 5 year budget plan to CNRJ/CNIC IRT Single Sailors off-base furnishing program, and/or the annual operations and maintenance budget based on known or anticipated requirements, repair and improvement expenditures. Control and manage fiscal year expenditures of funds authorized under these budget execution plans and ensures all projects projected for FY are process and process IAW CNRJ/CNIC obligation goals (above 90% rate) prior to end of year close out.
Determine requirements and develop statement of work for facilities service contracts, review all design projects and final contract specifications, to ensure requirements are fully and adequately defined. Responsible for the development and implementation of an overall activity plan, which includes procedures for housing assignments, eligibility, referral and related activities. Develop with staff a public relation program through newsletters, command channel, Face Book, Town Hall meetings, FOCUS Group, Command meetings to keep the community and residents informed on plans/actions being taken which may affect the community and current residents both on/off base housing.
Responsible for the investigation and resolution of a variety of occupant concerns, complaint (via email/ICE system), and misconduct related to housing facilities, other occupants and habitability conditions, and recommends solutions to controversial situations. Issue letter of
warning/caution, requirements and termination (via ICO/Command approval). Promote effective working relationships with a variety of community organization (i.e., FFSC, OMBUDSMAN Assembly, T/RACC, Smooth Move Transition, NAVFAC (FEAD, FAC, Environmental office (QRP Meetings)/NAVSUP meetings, CNRJ Department Head/Manager's meeting, ACM/DH meetings, DODEA Staff, Tenant Command (via Ship Admin) 5 year SWAP, GOJ MOD (via CNFJ N5 POC), CNRJ/CNIC Site visit, Condition Assessment Program (CAP) site visit, HRMA Site visit and off base organizations (such as, City of Sasebo/City of Sasebo Environmental Office, Police, Fire Departments, Landlords and Rental agencies/Rental Association in Sasebo).
Strives to enhance the image of the military community within the private sector and to be a good steward/ambassador for our U.S. Fleet Activities Sasebo. Serve as advisor to the Installation Commanding Officer (ICO) on housing policies and concepts. Solve complex problems involving housing, tenants, services, equipment, utilization, designation of quarters for occupancy by grade category, designation of command, billet quarters, and acquisition of additional housing via eMH/CNRJ requirement. Ability to conduct briefings to CNRJ Commander (RADM), CNIC Commander (VADM), ICO (conduct Bi-Weekly Housing meeting), CMCs and other VIP visiting CFAS, as required basis. Provide Annually, Monthly, Quarterly, Bi-weekly Housing reports to CNRJ/CNIC. Represents the ICO on all housing matters with regional and higher level authority as required. Continue to commit and support CNRJ/CNIC (CEL) – Residents Satisfaction Survey (RSS) on a yearly basis and our housing goal is to strive for the Crystal Award for both (FH/UH) every year.
Plan, prioritize, schedule and assign work to the staff, directly and/or through subordinate supervisors based on difficulty of work and capabilities and grade level of staff, sets performance standards and evaluates performance (via TWMS/IPMS); recommends awards, mentors, advises, and counsels staff on both work and administrative matters (approved timesheet via SLDCADA System); reviews, recommends and approve training; effects minor disciplinary actions and initiates to solve serious disciplinary problems; interviews and selects candidates for positions; approved within grade increases; promotions; quality step increases, and recommends changes in positions classification. P
Promote EO/EEO across the housing enterprise and practices are consistent with EO/EEO concepts and requirements IAW CNIC/CNRJ/CFAS guidelines.
Supervise the Housing Team of 6 Military Personnel, 7 USCS/DoD Civilians and 22 Japanese employees - Master Labor Contractors (MLC).
Developed plans to meet short and long term needs for family housing, barracks, community use facilities, equipment and personnel.
Developed business practices for rent partnering program to meet customer needs for transient, temporary, semi-permanent, and permanent housing.
Managed authorized funding for each housing project (ex. repairs, modernization , energy conservation , MILCON) to ensure completion prior to expiration of funds.
Major accomplishments: Oversaw the planning and execution of 670 divested Unaccompanied Housing (UH) units, and more than 100 Family Housing (FH) units that resulted in cost savings of $1 million dollars.
Forecast UH/FH commitments and obligations to identify O&M cash requirements of $130,000.00 FY18 3rd qtr. that increased the Quality of Life, boosted community morale and supported short-term requirements. Additionally, submitted and received CNIC's approval for long-term projects such as: Carports & Awning upgrades, high-rise exterior painting, HVAC overhaul and road repairs.
Review and verify monthly Change of Occupancy Maintenance (COM) expenditures of an estimated $490,000.00 in FY/18 3rd qtr. did not exceed approved funding. Initiate COM contract upgrades for air quality improvements on over 800 government housing units.
Assist in the development and justification of three / five year and annual O&M budget to higher echelon.
Acted as Command and customer liaison to real-estate agencies, landlords, community, schools and local governments by proving information and guidance of community requirements, planning, services and amenities. Manages mediation, sanitary and condition inspection programs. Implements comprehensive housing inspection programs for assigned government housing and community housing in accordance with established CNIC Housing Instructions. Developed and directed preparation of plans, procedures, and instructions related to the inspection of housing facilities and coordinated with cognizant organizations. Continuously mediated disputes and differences between management and occupants concerning findings during inspections, and with off base customers who are delinquent in rent. Implemented programs for effective customer service relations to inspire office staff and occupant cooperation through communication. Efforts allowed for smooth integration of approximately 400 occupants into the community. Implemented housing related procedures and instructions and mediates and resolves a variety of disputes between occupants and management not resolved by subordinates. Developed, implicated comprehensive procedures for assignment, occupancy and termination of military family quarters. Evaluated current instructions, practices and procedures, advising the Housing MLC staff of changes to regional and local instructions that effected our operations. Provided training to military, MLC's and IHA employees on duties relative to the assignment of occupancy, termination, utilization of government quarters assuring that employees have full knowledge and follow procedures established by directives and the Housing Director. Reviewed the waiting lists to ensure lists are purged periodically to eliminate names of personnel without valid requirements. Provided planning advice to the base Commanding Officer and senior advisors on policies, resolution of complex vulnerabilities, risk, crises management, and possible violations with the changing policies from CNRJ, and CNIC. Develops internal operating procedures relating to housing maintenance/repairs and prepares and submits work requests for accomplishment.
Provided direct technical and administrative supervision to a staff of 16 FH/UH employees. Planed, scheduled, and assigned work based on priorities, selective consideration regarding the difficulty, the requirements, and the capabilities of subordinates. Evaluates work performance of subordinates. Give advice, counsel, or instruction to individual employees on both work and administrative matters. Developed internal operating procedures relating to housing maintenance/repairs and prepares / submits work requests for accomplishment. Assisted in development of short and long range plans and procedures for the maintenance /repair of housing assets, including required surveys, reviews, and inspections to determine current and future housing maintenance, repair and/or improvement requirements. Determined the appropriate method of accomplishing identified work based on activity policy and procedures. Independently investigated and resolved a variety of complex occupant concerns related to housing facilities, other occupants, and habitability conditions and recommends solutions to controversial situations. Recommended issuance of letters of caution/requirement and termination. Provided guidance and advice to all participants during the solicitation of project work. Based on results of survey inspections and assessments advicesdon facility planning design, safety criteria and conformance with statutory, administrative and funding limitations. Initiated request for UH renovation and approves interior design and furnishings recommendations for purchase. Coordinated and oversaw execution of interior design support contracts as well as contracts for new furnishings delivery, and installation. Planed for and oversaw the execution of inspections, audits and management reviews of site activities including physical security, conducted in a timely manner. Participated in and provides information for surveys and market analysis for varying purposes to include requirements and Overseas Housing Allowance. Determined the appropriate method of accomplishing identified work based on activity policy and procedures. Responsible for overseeing relocation assistance program; the development and implementation of overall activity plans to include procedures for housing assignment, eligibility, referral and related activities. Developed Host / tenant responsibilities to provide for the full range of UH / FH services for inclusion and station support agreements with internal stakeholder's commands. Implemented public relation programs via newsletters, command channels, radio and news articles to keep the community / residents informed of plans / actions that are taken which may affect the community and current residents. Managed comprehensive self-help program to provide for and encourage voluntary participation of family housing residents to maintain and improve housing assets. Responsible for purchase, issuance and administration of self-help equipment and consumables.
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