I have worked as an acting GM at Chipotle Mexican Grill for one year and three months, and worked with the company a total of two years, and ten months. During my time as a CMG I have acquired the skills of mastering excellent schedules and Managing 20-40 employees Daily. Also leading one on ones to develop personal employees development, Hiring, Training, Inventory, and Audits. As well as other daily operations in the Food and Beverage industry.
Areas of Expertise
Staff development talent
Honed marketing skills
Full service restaurant background
Employee recruitment expertise
Hiring and training
Trained and successfully promoted 13 Managers.
Played a leading role in creating a Restaurateur Culture.
Maintained a extraordinarily high level of restaurant efficiency within my first year of management
Chipotle Mexican GrillCincinnati, OhioActing GM01/2013 to 10/2015
Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
Developed and maintained exceptional customer service standards.
Optimized profits by controlling food, beverage and labor costs on a daily basis.
Built sales forecasts and schedules to reflected desired productivity targets.
Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Kenwood Country ClubCincinnati, OhioFood Runner/Busser/Server11/2011 to 11/2016
Performed at the highest level capable to ensure promotions and great feedback
Served fresh, hot food with a smile in a timely manner.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Communicated clearly and positively with co-workers and management.
Followed all established restaurant practices and procedures.
T.C.P World Academycincinnati, OhioCustodian/Lunch Man05/2010 to 11/2011
Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
Followed proper food handling methods and maintained correct temperature of all food products.
Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.
Gathered and emptied trash and recycling bins.
Dusted and mopped all hard surfaces.
Set up and took down chairs and tables.
Raked leaves, cut and watered grass and picked up garbage to maintain grounds.
Wet mopped and spot mopped public corridors, washrooms and classrooms.
Dusted furniture, walls, machines and equipment.
Stripped, sealed, finished and polished floors.
Notified building managers about needed repairs and replacement equipment.
Maintained all janitorial equipment in a clean, safe and operable condition.
Responded to teacher and staff requests for building and maintenance repairs and cleanups.
Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.
High School Diploma:Ballet,Technical Theatre, Lighting Design,Costuming2011School of Creative and Performing Arts, Cincinnati, Ohio, USA