5+ years, experienced collector both high and low volume accounts assigned up $1.5 million desk, successful third party, private pay, commercial, managed care, and probate collections. 3 years accounts receivables and collections. Ability to pick up at high pace and perform under pressure independently or supervised.
Executed accounts receivable reporting enhancements and reconciliation procedures. Reconciled bank statements to clients books and prepared financial statements from client documents. Ran weekly aging reports, reviewed commercial accounts for collections and legal assignments. Assigned collections of up to $1.5 million monthly collections, consisting of 1,000 invoices and daily bookings for logistics, daily calls in/out, worked with management on special projects and assignments.
Assigned collection accounts that were 90 plus days past due no specific insurance, worked medical, medicare, all managed care accounts, workers comp, hospital did not utilize imacs or any other reimbursement expectant system, each account required manual calculations, which required reviewing contracts, eobs, contacting insurance providers regarding account status, adjustments, rebills, and complete documentation, with deadlines.
Assisted in the design and start-up of new business (construction company), developed advertising strategies for business increase, assisted 15 employees with payroll issues, job site information, scheduled appraisal appointments, made contact with customers on a frequent basis for future references and work.
Assigned a large number of collection accounts that were 30 days late to charge off status, reviewed credit reports for accounts that were $3000 or more delinquent, for address verification, recent contact information, as well as possible abilities to pay, for instance mortgages, loans, credit availability, made contact with individuals requesting payment on accounts, set up payments arrangements, offered settlements, reviewed reports, took profiles.
Worked as a team member of 3 employes for a retail store, reported to owner, with responsibility for opening and closing store 6 days per week, assisted with refunds, exchanges, inventory, schedules, Cashier, and light cleaning.
Offered internet yellow page listings and website developments to business owners within USA, daily outbound calls by means of leads through a predictive dialer and self generated leads, made contact with business owners offered our packages, brief internet walk through for possible listing positions, and perks. Assisted with website development, negotiated package deals, successfully meet quota per month, followed up with clients for future ad placements or referrals.
Assigned all Blue Cross/ Blue Shield accounts followed up with Insurance providers requesting payments per contractual agreement, reviewed accounts, contracts, followed up regarding underpayments, non payments, appeals, refunds, authorizations, overpayments, followed up on all accounts in timely manner, performed all duties as expected both in quantity and quality.
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