I work with accounting software, SAP, data bas user interface and query software. I have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Financial records and processing
Credit off bad debt and placements
Small balance write offs
Creative Problem Solving
Statements and Billing
Credit and Collections
Accounts Receivable SpecialistOct 2015 to Current Airgas － Tulsa, OK
Prepared correspondence, accounting and financial documents for analysis.
Operate computers programmed with accounting software to record, store, and analyze information. Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Comply with federal, state, and company policies, procedures, and regulations. Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents. Also wrote off all bad debt and small balance. I work with possible fraud cases and investigate.
Credit and CollectionsApr 2012 to Jul 2015 America Airlines － Tulsa, OK Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment. Advise customers of necessary actions and strategies for debt repayment. Persuade customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise. Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
Accounts Receivable ClerkJan 2010 to Dec 2012 Power One － Phoenix, AzObserving, receiving, and otherwise obtaining information from all relevant sou. Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Recording correct counts and entering them in the data base by shipments received.
Education and Training
Associate of Applied Science, Surgery2005Platte College － Tulsa, OK, USAStudied to be a surgical technologist