Professional and knowledgeable Customer Service Associate versed in administrative support and customer service along with a background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and Quick Books software. Over 10 years' experience maintaining and improving company reputation with customers. Highly efficient and accurate, with strong planning, problem solving and communication skills. Productive and efficient work habits without supervision. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Flexible and versatile – able to maintain a sense of humor under pressure. Thrive in deadline-driven environments.
Responsible for assisting management with administrative tasks and customer service. As well as ensuring that customer accounts are reconciled and accurate to facilitate timely collections within the established payment terms.
Helped with all aspects of day-to-day operations as a Bookkeeper, Administrative Assistant, and Aide for the private school.
Handled coding and medical billing for the ambulance company.
Dispatched ambulance calls:
Curriculum Completed: Medical Insurance Billing; Medical Terminology, HIPAA Certification. Medical documentation, Medical Managed Care Plans (Including HMO's, PPO's, IPA's. etc.), Government programs (including Medi-CAl and Medicare), Workers Compensation, Disability Insurance, hospital billing and collections.
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