* Accepted and processed millions of dollars in deposits from sales representatives and directly from policy holders
* Promptly answered incoming telephone calls while being courteous and professional
* Ensured processing techniques were compliant with clerical processing guidelines
* Worked closely with the District Supervisor to address workload involving monies and policies coming in and to process as needed for the other offices
* Keyed applications, death claims, data changes, transfers, payments and messages from sales representatives or clients into the Oasys system as received
* Faxed, filed and copied all forms needed and made sure forms were current with what was in the system
* Completed daily assignments, prioritizing own work schedule when necessary to meet deadlines and assist others as needed
* Answered switchboard and transferred calls to the appropriate department or room
* Created flip charts using Microsoft Excel and Word to be used for various departments
* Trained employees
* Notified all pertinent personnel when emergency system was in place
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