Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Seeking to obtain a position with an organization that will utilize my strong administrative and customer service and accounting skills. My ideal company will support a team environment and provide an opportunity for growth.

  • Team building skills
  • Bank Reconciliation
  • Data entry
  • Collections
  • Organization skills
  • Attention to detail
2012 to Current Accounts receivable Sysco | Bridgeport, CT,
  • Review Credit applications, new and active customers, pull credit reports and credit references
  • Assist customers with account questions, strong relationship with accounting dept
  • Post all checks/wires received on daily basis
  • High volume of collections - International & Domestic Daily emails, demand letters for delinquent accounts, monthly statements
  • Process credits cards and refunds, manage multiple online banking accounts, remote deposit
  • Collections- phone, email and or mail Weekly AR meetings,
  • Reconciliation of month end for credit cards
  • Process returns and credits post to appropriate accounts
  • High volume of chargebacks, provide POD's
  • Big box retail - Zumiez, Tilly's, Amazon.
  • Manage 1 employee, and over see work.
12/2008 to 06/2012 Accounts receivable Specialist American Outdoor Brands | Columbia, MO,
  • Answer phones,file documents, light typing, maintain Excel logs/reports.
  • Assist customers with locations via web to purchase products, assist customers with invoices and inquiries for pricing and availability of product, status of approval of application.
  • Provide tracking for purchase orders; resolve discrepancies on orders/invoices.
  • Assist customers with any problems that need to be resolved.
  • Maintain strong rapport with customers via telephone or e-mail, Communication with sales reps Collections Deposit daily bank deposits, application of checks to accounts Approve new accounts and process credit references as well as run credit checks via references/and Dunn and Bradstreet determine credit limit and terms for new accounts Schedule weekly meetings for credit updates.
  • Write up credit memos and process for accounts, and when necessary apply credit memos to outstanding deductions.
  • Fold, stuff and mail out invoices/ credit memos.
  • Enter customer's data into the system, update memos.
  • Fulfill any task requested by management.
08/2006 to 12/2008 Accounts Receivable Specialist American Outdoor Brands | Chicopee, MA,
  • Opened new distributor accounts.
  • Analyzed D&B reports, credit references and interviewed applicants.
  • Short Pays- research deductions on check payments Monitor assigned accounts Credit/collections, and apply credit memos to account when needed Maintain a strong rapport with A/P departments.
  • Respond to any inquiries.
  • Process A/R adjustments Issue credit for charge backs.
  • Acknowledge and apply Ship and Debits/ Rebate for Customers Return Authorizations: Assist customers with any returns needed such as defectives, customer cancellations, and incorrect material ordered, annual returns, or if a shipping error has occurred.
  • Billing - process billing and back orders, mail out invoices to customers, and give to customer service to scan and then file.
  • Back Orders - process items on back order Check stock to confirm availability, run reports for accurate qty vs.
  • qty of actual back orders Print out work orders, and release order to warehouse Shipping Discrepancies Heavy phones and customer assistance with any shipping discrepancies such as shortages, overages etc.
  • Research and investigate to locate shipments.
  • Interact with Sales rep.
  • and warehouse personnel on various issues.
  • File freight claims for any lost or damaged freight with UPS, SAIA, and Fed Ex etc.
  • Send out correction orders and issue credits to customer accounts.
  • Maintain logs of shipping errors and freight claims.
12/2003 to 08/2006 Assistant Manager Sonic | Mooresville, NC,
  • Manage five employees.
  • Process time cards for employees, correct any mistakes found on payroll checks.
  • Daily bank deposits.
  • Print Daily reports.
  • Maintain store to function properly whether it is fully staffed or not.
  • Fill for any employee that does not show for their shift and have the ability to perform their job duties appropriately.
  • Process and apply daily cash receipts, inventory on weekly basis.
  • Sales Manager Assist clients with product information, process purchase orders and order merchandise, order status inquiries, verify credit references, filing, and maintaining sales floor.
  • Record and maintain incoming / outgoing merchandise log.
  • Balance cash daily; serve as a primary point of contact for any questions.
  • Assist the accounts receivable department with courtesy calls.
  • Maintain high level of confidentiality with both internal and external customers.
  • Schedule delivery and service calls.
Expected in 2015 Associate of Arts | Accounting University of Phoenix, , GPA:

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Job Titles Held:

  • Accounts receivable
  • Accounts receivable Specialist
  • Accounts Receivable Specialist
  • Assistant Manager


  • Associate of Arts

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