A hard-working, well-organized Administrative Professional with extensive knowledge and experience in office administration, accounts payable, customer service and human resources. A dependable self-starter with strong planning, problem solving, communications and interpersonal skills.
Verified accuracy of information when entering invoices for payment.
Researched and resolved purchase order issues with the purchasing team.
Researched and resolved invoice and billings issues with the vendor.
Eliminated inaccuracies in accounts payable payments by verifying information prior to generating a check.
Processed check requests and invoices for multiple locations.
Printed and mailed vendor checks.
Provide support to the Operations Manager by handling all administrative work such as coordinating office services, maintaining records, tracing information, arranging business trips, and organizing special projects.
Sensitively handle confidential matters, including disciplinary proceedings and privileged communications and records.
Provide bank reconciliation and accounting services including payroll, petty cash, accounts receivable/payable.
Process customer returns for shortages/returns and resolve discrepancies on a daily basis.
Respond to and resolve problems for hardware store owners.
Ensure claims control by fully researching claims before providing authorization of returns or issuing a credit for shortages.
Communicate with warehouse personnel regarding shortages and other related discrepancies.
Compile information for bank verificaitons, direct deposits and unemployment claims.
Prepare confidential and non-confidential correspondence/reports for the Distribution Center Management.
Perform daily data entry and analysis.
Responsible for accounts payable/accounts receivable, payroll, bank reconciliation.
Ordered and stocked inventory for the store.
Resolved customer complaints for the business.
Some courses at Hagerstown Business College, major was accounting.
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