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Accounts Payable Clerk Resume Example

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ACCOUNTS PAYABLE CLERK
Summary
  • Accomplished [Job Title] with over [Number] years of information technology support experience and expertise in [Area of expertise]. Exceptional abilities in [Skill] and [Skill]. Able to work quickly and patiently with end-users in remote and desk-side environments to resolve issues.

Capable [Job Title] experienced in helping [Type] users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Skilled at working alone to investigate and fix problems.

Skills
  • Hardware diagnosis
  • Computer maintenance
  • Application installations
  • Equipment repair
  • Service desk support
  • Technical troubleshooting
  • Call center experience
  • Software upgrades
  • Operational support
  • Customer relations
  • Conflict resolution
  • Technologically savvy
  • Clerical support
  • Inventory control
Experience
Accounts Payable ClerkThe New Jersey Turnpike Highway Authority | Woodbridge, NJ | July 2004 - July 2009
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
  • Eliminated billing inaccuracies by reconciling [Number] accounts monthly.
  • Minimized late fees by [Number]% by enhancing accounts payable processes.
  • Reduced operating expenditures by $[Amount] annually by partnering with cost-effective vendors.
  • Oversaw monthly close process ensuring timely and accurate reporting of all accounting financial information.
  • Improved productivity initiatives, managed accounts, coordinated itinerary and scheduled client and leadership appointments.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Oversaw training and daily performance of [Number] staff.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Exceeded daily and monthly transaction quota by average of [Number]%.
  • Reduced financial discrepancies by accurately processing invoices and journal entries with zero discrepancies.
  • Enhanced customer satisfaction ratings by resolving [Type] tax filing issues efficiently.
  • Reduced project gaps and cross-trained management on financial processes.
  • Decreased liabilities and effectively cultivated customer rapport to drive successful payment collection processes and reduce outstanding balances.
  • Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger.
  • Reviewed vendor invoices and expense reports, identifying discrepancies.
  • Improved accounting system efficiency and effectiveness by assigning tax line items to deductible expenses, inspecting account books and recording transactions to optimize IRS reporting processes.
  • Decreased liabilities by preparing over [Number] tax bills and mailings while processing journal entries, online transfers and payments.
  • Reviewed purchase documents and company receipts to complete [Task], resulting in [Result].
  • Increased efficiency and alleviated work loads by creating new Excel-based financial recording system.
  • Improved accounting system efficiency and effectiveness by inspecting account books and recording transactions to optimize processes.
  • Reviewed applications for payment for acceptable work installed.
  • Enhanced customer loyalty by handling [Type] issues efficiently.
  • Decreased time and costs while increasing efficiency by introducing new accounting procedures.
Support Services RepresentativePacSun | Anaheim, CA | January 2011 - December 2019
  • Set up and activated customer accounts.
  • Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
  • Lead on- and off-site customer support teams across multiple time zones.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
  • Answered [Number] daily phone calls to resolve [Type] customer issues efficiently.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Managed accurate and adequate inventory balances.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Worked with external [Type] representatives to address customer needs.
  • Coordinated [Action] with [Job title] teammates to carry out customer requests.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Took special orders in person and over the telephone.
  • Provided excellent services for customers by following up on issues, [Action] and [Action].
  • Replenished shelves to maintain adequate merchandise levels.
  • Documented conversations with customers to track requests, problems and solutions.
Podcast ProducerSelf-Employeed | Corona, CA | August 2017 - Current

Create weekly podcasts listened to by fans in over 20 countries. Edit audio files into an entertaining podcast format. Generate engaging social media copy to promote and boost organic reach on Twitter, Instagram, and Facebook. Research current events, sports scores, trends and hot topics to maintain relevant discussions.

Education and Training
Bachelor of Arts: CommunicationsWilliam Paterson University of New Jersey | Wayne, NJ
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Resume Overview

Companies Worked For:

  • The New Jersey Turnpike Highway Authority
  • PacSun
  • Self-Employeed

School Attended

  • William Paterson University of New Jersey

Job Titles Held:

  • Accounts Payable Clerk
  • Support Services Representative
  • Podcast Producer

Degrees

  • Bachelor of Arts : Communications

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