LiveCareer-Resume

accounts manager resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.

Skills
  • CPR and First Aid Certified in 2013
  • Greeting & Assisting Public
  • Accounts Payable & Receivable
  • Preparing Daily Deposits
  • Answering Multi-line Phone
  • Public Relations Strategy
  • Data Entry and 10-Key
  • Outgoing Mail Preparation
  • Records Management Software
  • Data Entry
  • Data Recording
  • Customer Service
  • Time Management
Work History
08/2021 to Current
Accounts Manager Team Industrial Services, Inc. Salt Lake City, UT,
    • Work with Insurance companies and their clients to make best transition to clean up after loss has happened.
    • Update adjusters and clients of daily schedules and progress on clean up and reconstruction.
    • Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
    • Optimized employee performance, output and morale through development of enticing incentive programs.
    • Prepared monthly reports for payment and account reconciliations and financial statements.
    • Negotiated to collect balance in full.
    • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
    • Processed payments and applied to customer balances.
    • Counseled debtors on payment options and arranged installment agreements.
    • Maintained high volume of calls and met demands of busy and productive group.
    • Managed over 50 customer calls per day.
    • Maintained records of material flow, compiling and organizing related data
    • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient
    • Interacted with customers by phone, email or in-person to provide information
    • Welcomed office visitors and alerted staff to arrivals of scheduled appointments
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
07/2016 to 08/2021
Scheduler & Order Processor Pharmacists Mutual Insurance Company Jamestown, ND,
    • Answering multi-line phone, receiving payments, working with Excel, Word, Micro-Key software, and internet-based programs.
    • Scheduling tech for daily service work.
    • Making large quality ordered and checking in shipping.
    • Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
    • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
    • Input data in to create updated status reports for quick reference of project progress and deadlines.
    • Checked prices and calculated totals for accurate invoice processing.
    • Handled complaints and questions, and re-directed calls to other team members.
    • Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
    • Entered daily data in computer systems and documented office activities
    • Explaining and resolving complex issues to large volume of people from different socioeconomic backgrounds.
    • Using computer to reconcile discrepancies and enter data into databases.
10/2014 to 07/2016
Insurance Agent Westchester Medical Center Margaretville, NY,
    • Answering multi-line phone. Responded to customer calls swiftly to resolve issues and answer questions.
    • Using computer to reconcile discrepancies or entering data.
    • Daily deposits, payroll, producing insurance policies, managing customer polices, processing insurance changes and receiving payments
    • Maintaining customer files to meet State standards.
    • Answering questions from members of public or their representatives to obtain or provide information
    • Tax PTIN # received for 2017 tax season
    • Prepared and filed tax returns for 2017 tax year.
    • Maintained high standards of customer service by building relationships with clients.
    • Calculated premiums and established payment methods for sales.
    • Built relationships with clients using active listening and issue resolution to provide excellent service.
06/2008 to 10/2014
Office Assistant JJ'S AUTO RENTAL/GUY'S AUTOMOTIVE City, STATE,
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Bank errands, payroll posting, waiting on public and any other duties as assigned.
  • Using computer to reconcile discrepancies and enter data into databases.
  • Responding to technical inquiries concerning benefit entitlement, benefit payments, etc.
  • Answering questions from members of public or their representatives to obtain or provide information.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Provided clerical support, addressing routine and special requirements
  • Completed clerical tasks such as filing, copying and distributing mail
Education
Expected in 12/2014 to to
: Insurance And Risk Management
Brooks Insurance School - Savannah, GA,
GPA:
Expected in 05/2006 to to
High School Diploma:
Brantley County High School - Nahunta, GA
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Brooks Insurance School
  • Brantley County High School

Job Titles Held:

  • Accounts Manager
  • Scheduler & Order Processor
  • Insurance Agent
  • Office Assistant

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: