SEARCH

Accounting Associate Resume Example

Resume Score: 70%

Love this resume?Build Your Own Now
ACCOUNTING ASSOCIATE
Professional Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Skills
  • Courteous demeanor

  • Cash handling accuracy

  • Energetic work attitude
  • Large cash/check deposits expert

  • Excellent communication skills

  • Invoice processing

  • Adaptive team player

  • Data Entry

  • Customer service expert

  • Training and development

  • Microsoft Office proficiency

  • Employee scheduling

  • Multi-line phone proficiency

  • Opening/closing procedures
Work History
01/2011
Accounting AssociateCompany Name – City, State
  • Paying invoices and verifying entries; and tracking PMDC sales.
  • Completes work assignments and priorities in accounting by using policies, data, and resources.
  • Collaborating with managers, co-workers, customers, and other business partners.
  • Identifying priorities, deadlines and expectations; carrying out tasks; communicating progress and information.
  • Examined checks for identification and endorsement.
  • Prepare daily deposits, preparing Cash Funds Transfers (CFTs).
  • Trained employees on cash drawer operation.
  • Investigate overages and shortages in cash registers.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.
  • Maintain confidentiality and integrity of financial and personal information.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Properly directed inbound calls in phone queues to improve call flow.
03/2010
Customer Service SupervisorCity, State
  • Supervised cashiers, customer service agents, floor associates, cart attendants.
  • Offered direction and gave constructive feedback to motivate team members.
  • Prepared schedules, issue lunch and breaks to front end associates.
  • Balanced cash drawers at the beginning and end of shifts.
  • Held front end associates accountable for achieving brand and performance goals.
  • Trained employees on cash drawer operation.
  • Interviewed and trained new quality customer service associates.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Promoted sales and memberships for club.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Answered inbound calls in support of customer needs, ensured customer satisfaction in store.
01/2006
Company Name
02/2003 to 01/2006
Customer Service RepresentativeCompany Name – City, State
  • Processed requests for reservations via phone and in-persons; Mailed receipts of confirmations.
  • Greeted all guests in a courteous and professional manner.
  • Managed check-in and check-out of guest and ensured customer satisfaction with rooms and facilities.
  • Notified responsible parties when complaints were lodged and followed up with guest to make certain of satisfaction with repairs or housekeeping issue.
  • Operated switchboard and forwarded calls and faxes to appropriate guest.
  • Balanced checks, cash, and credit cards at end of the shift.
  • Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Routinely maintained front desk solo throughout busy times.
Education
General StudiesSavannah Tech College - City, State
General Studies
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Savannah Tech College

Job Titles Held:

  • Accounting Associate
  • Customer Service Supervisor
  • Customer Service Representative

Degrees

  • General Studies

Similar Resumes

View All
Accounting-Associate-resume-sample

Accounting Associate

Vernon Hills, Illinois