A motivated and creative individual with experience with cross cultural environments, skilled in communications, customer service, and sales. Organized and hard-working with proactive nature
Completed reports detailing financial data for management and stakeholders.
Balanced reports and batch summaries to submit for approval.
Monitored accounts payable and receivable status and delegated tasks as needed.
Reconciled all expenses and accounts, including company credit cards and expense accounts.
Communicated with vendors and clients to facilitate timely payments.
Processed all payroll entries and reports for 7 employees.
Maintained confidential information, such as pay rates, bonus targets and pay grades.
Supplied detailed tax documentation needed to submit accurate corporate returns.
Completed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
Trained all new sales employees on effective techniques.
Completed purchases with cash, credit and debit payment methods.
Replenished floor stock and processed shipments to ensure product availability for customers.
Described merchandise and explain operation of merchandise to customers.
Recommended merchandise based on customer needs.
Met incoming customers and provided immediate assistance.
Provided expert product and service information.
Organized items in visually appealing manner.
Placed special orders and called other stores to find desired items.
Operated a cash register to process cash, check and credit card transactions.
Guided customers in choosing items that reflected personal style and shape.
Created attractive displays.
Worked flexible schedule to accommodate changing customer levels.
Created and directed sales team training and development programs.
Maintained friendly and professional customer interactions.
Worked closely with the marketing department to optimize strategic initiatives.
Determined merchandise price schedules and discount rates.
Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.
Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
Hired and trained all sales staff for new store location.
Generated monthly and annual sales reports.
Shared product knowledge with customers while making personal recommendations.
Dec 2012 – Jan 2013 | Caracas, Venezuela Ninos de la Selva ▪ Ensured happiness and comfort to children in the jungle while a
medical team provided care and treatment to those who needed it
Swim Instructor, Member of Small Business Association (2008-2012)
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