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Accountant Resume Example

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ACCOUNTANT
Summary

Communicative relater and team-oriented individual with strong adaptability to people, and a variety of situation and work environments. Experienced in building or redeveloping Policy and Procedures. Exceptional verbal and written communication skills and project management abilities.

Skills
  • QuickBooks
  • General ledger entries
  • Accounts payable
  • Accounting and bookkeeping
  • Customer relations
  • Account reconciliation
  • Team development
  • Community outreach
  • Volunteer engagement
  • Training oversight
  • File and Records Management
  • Time management
  • Volunteer evaluations
  • Volunteer needs assessments
  • Volunteer scheduling
  • Grant writing
  • Effective customer communication
  • Customer support and assistance
  • Cash register operation
  • Merchandise restocking
  • POS systems
  • Payment processing
  • ID verification
  • Issue resolution
  • Liquor regulations and compliance
  • Knowledge of wine and spirits
  • Customer assistance
  • Cash drawer balancing
  • Credit and cash transactions
  • Staff mentoring
  • Event coordination
  • Scheduling and calendar management
  • File and data retrieval systems
  • Training and coaching
  • Microsoft Office
  • Data entry
  • Invoicing and billing
  • Event planning and execution
  • Internet and E-mail Marketing 
  • PPE use
  • Analytical
  • Flexible
Experience
Company Name | City, StateAccountant05/2017 - 08/2017
  • Reconciliation of expenditures of $ 512 million annual budget.
  • Investigated and resolved discrepancies in monthly bank accounts.
  • Prepared and reviewed financial statements, resolving discrepancies after careful analysis.
  • Assisted with quarterly financial documents.
Company Name | City, StateCall Center Customer Service Specialist10/2016 - 01/2017
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Resolved average of 80 inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Shared detailed information regarding the diverse company offered pest control options to help customers make decisions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted 250+ callers per week in fast-paced environment.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Corresponded with Technician department team members to build and implement successful solutions to customer problems.
Company Name | City, StateCashier/Overnight Crew Member07/2016 - 01/2017
  • Assisted customers based on currently available product, promotional and policy information.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
Company Name | City, StateOffice Administrative Assistant07/2015 - 01/2016
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Obtained scanned records and uploaded to database.
  • Responsible for researching state, and other applicable laws in 15+ states and locations while keeping concise records required for our company to obtain titles and/or permits to operate at all times.
  • Managed office duties, including ordering materials, organizing workspaces, answering emails and making phone calls.
Education and Training
North Central Texas College | CityAssociate of Science in Business Administration And Management05/2007
  • Dean's List 2006-2007
Western Governors University | City, StateBachelor of Science in Business Education
  • Completed Two Semesters
Activities and Honors

PTO President- Nocona Elementary School, Nocona ISD 2013-2015

Certifications
  • Nocona Elementary School :Mentor/Mentee Program Award 2014/2015
  • Licensed American Association of Notaries - Est 2015
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Resume Overview

School Attended

  • North Central Texas College
  • Western Governors University

Job Titles Held:

  • Accountant
  • Call Center Customer Service Specialist
  • Cashier/Overnight Crew Member
  • Office Administrative Assistant

Degrees

  • Associate of Science in Business Administration And Management
    Bachelor of Science in Business Education

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