Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.
Led the development of a new financial reporting methods to measure productivity and efficiency.
Assisted in the installation of a new accounting system (SAP)
Assisted in the development of a new budgeting process for the company.
Managed accounting operations, accounting close, account reporting and reconciliations.
Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.
Created new processes and systems for increasing customer service satisfaction.Cross-trained and provided back-up for other customer service representatives when needed.
Customer service of Snowbird both external and internal,executed accounts receivable reporting enhancements and reconciliation procedures.Investigated and resolved discrepancies in monthly bank accounts while under tight deadlines. resolved clients disputes on their accounts
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